AC System Guarantee Alpharetta GA

Neese Heating & Air Conditioning, Inc. HVAC Guarantee

OUR HVAC GUARANTEE

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With our HVAC guarantee, we promise that you and also your family will be completely satisfied. If you are not then we would like to find a way to fix whatever we did wrong. We have been serving Atlanta and also the surrounding areas since 1992. Neese Heating & Air Conditioning, Inc. specializes in residential heating & air conditioning service & also replacement systems. New construction is also one of our specialties. We also service, replace, and install new systems in light commercial applications. Neese Heating & Air Conditioning, Inc. is locally owned and also locally operated by Dewey Neese.

100% SATISFACTION HVAC GUARANTEE

We want you to be 100% satisfied. If you are not 100% satisfied with any repairs or installation of equipment, and we cannot agree on a solution, we will remove any parts or equipment installed and also refund you 100%. Contact us today to learn more.

HVAC Guarantee Alpharetta, GA

Our team is dedicated to your comfort and also the comfort of your family. If your AC system or furnace is not operating as it should we are here to help. Our goal is to keep you home cool and comfortable in all seasons. Call our experienced team for your appointment today.

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Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc.?

#1 HVAC Cumming, GA Company

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Google Rating

4.9

Based on 1598 reviews

Neese Heating, AC and Plumbing Conditioning Inc.

4.9

Bill Smith

16:18 15 Jul 25

Very happy to be with Neese HVAC and we are cool again. Sam did a great job replacing our evaporator coil after the problem was identified during a regular semiannual maintenance. We have been with Neese for over 25 years both in Laurel Springs and now a new build that is 8 years old. We will continue with their semiannual service plan.

David Lloyd

15:37 15 Jul 25

Tristan was awesome. He arrived on time, quickly figured out the problem with my A/C then fixed it for a reasonable price. Great job!

Natalie Bogle

14:12 15 Jul 25

Technicians came to do our annual service- as always, they were professional, knowledgeable and answered my many questions ! Always a pleasure dealing with this company from start to finish!

Joseph Crafa

12:15 15 Jul 25

Rodd McDanel

23:19 14 Jul 25

Clayton solved my AC issue late in the day

Curt Norred

22:01 14 Jul 25

Always pleasant to work with. Highly recommended.

Alice

21:58 14 Jul 25

Always a pleasure working with Neese Jones. Jeremy is a treasure! Pleasant, polite, thoughtful and thorough. He took the time to walk the property to figure out where a/c was draining, installed a thermostat and made sure I understood how it worked and waded thru all my questions. Thank you!

Ted Landres

19:58 14 Jul 25

Kerri Stanford

15:55 14 Jul 25

Brandon was very professional and listened to what we had to say about our AC. He was fast and efficient. Will definitely use them again.

Mike Conner

13:53 14 Jul 25

Good company. Service technician very thorough. Did a great job. Thank you!!

Ken Swofford

14:27 13 Jul 25

The plumber was on time and very polite. He was very knowledgable and performed his work quickly and successfully. I will definitely call Neese again for all my plumbing and HVAC needs.

JOHN SANTORIELLO

15:28 12 Jul 25

I just want to share the great experience I had with Matt Lorton and the services he provided. My 22 year old Air conditioner unit went out durring a heat spell in June and he assisted me in getting a AC unit and instilation with in days. He listened to my budget and worked with me and made it happen. The instilation was quick, efficiant and clean with profesionalism. I would sugget he and his services to my family and friends. Thanks for your help Matt

David Herrigel

11:55 12 Jul 25

Great experience.

Lee Butts

22:43 11 Jul 25

Our new core and A/C went beautifully today! Angel and crew were so professional!

Adam Schulhofer

16:52 11 Jul 25

John Backman

13:08 11 Jul 25

A few days ago I was overwhelmed as I learned that my outdoor AC unit was dead. I had a maintenance contract with one of the big companies in town. They never proactively came to conduct maintenance on my system as they said they would when they sold me the program. They did however, jump all over me when they found out I needed a new AC system. Long story short, the salesman rubbed me the wrong way and gave me a quote that ended up being $3k more than than others. I had a good friend recommend I call Jordan at Neese Jones. I called Jordan and told him the situation. I did not tell him about my other quotes. Jordan said with confidence that he won't be the cheapest, but will definitely be the best. He spoke very highly of his team and said "no one is better". Jordan was a very calm, engaging person. He gave me a quote that was the second lowest of the 5 I received. Top of the line equipment/system. Carrier 5 ton. I asked Jordan if I could hire his team. He agreed and had his tech named Junior at my house the next morning. Junior showed up, walked me through the process with a smile on his face. I went about my business, even leaving the house a few times. Jordan finished, cleaned up, made sure I knew where to order filters, how to install them and then walked me out to the outdoor unit and gave me some tips on how to best protect my new equipment. You couldn't ask for a nice guy. I highly recommend this team and and switching to their maintenance program. **Update** I had an urgent issue and needed help asap. Their schedule was completely booked. Haley helped find a small gap in the schedule and got me service right away. The technician named John was TOP NOTCH.

Sherry Gustin

07:52 11 Jul 25

With temps in the 90's and many calling for service, Neese was able to provide a repairman the next morning -- 7:30 a.m. We had air again when he left!

Robert Kaufmann

01:46 11 Jul 25

Kasey Shamatta

23:10 10 Jul 25

From customer service to the repair being completed- hands down best service. Jeremy C was our technician and he was quick to diagnose the problem and fix it! Highly recommend!

victoria onwudegu

19:04 10 Jul 25

rlindsay71

18:34 10 Jul 25

I have used Neese for 25 years. They have always been very responsive. Just had to replace an air conditioning unit and they did a great job, fast, on-time and professional. Would highly recommend them.

Leslie McGill

16:32 10 Jul 25

Excellent response time and service! They diagnosed the issue and got our air up and running quickly. Very pleased with the service and will be scheduling our maintenance with them.

Jeff Appleton

11:54 10 Jul 25

Called at 8 here at 2 to fix AC.

Kristin Turrentine

19:41 09 Jul 25

Elizabeth Schuhr

14:42 09 Jul 25

AC went out in the evening and by 9AM the next morning we were back up and running. Service tech, Clayton, was very professional, kind, and explained things well. Highly recommend.

Allen Welch

11:29 08 Jul 25

Great company. We needed our office units serviced, they were ver prompt, efficient, and cost effective. Would highly recommend.

Ron Romaniello

21:01 07 Jul 25

Prompt, expert service in response to an unscheduled service call.

Mike

20:11 07 Jul 25

So far so good quick straight to the point no fear mongering for an up sale will use again.

susan renner

19:14 07 Jul 25

Neese representatives were highly professional. From sales to installation. All 4 technicians were dressed properly, spoke eloquently and carried themselves very professionally. The job was done quickly and cleanly. I would highly recommend them for A/C heating needs...

Mike Doyle

19:10 07 Jul 25

Super quick response. Very professional staff.

Alan Templeton

14:01 07 Jul 25

Quick response and professional.

Ramón Alvarez

18:35 06 Jul 25

Great company for service. I have used them for over 18 years! Very reliable!!!!

Buzz Mershon

16:32 04 Jul 25

Zach Biehl

01:54 04 Jul 25

Rough day but Irvin and management handled business. All I will say is they care and back it up

Dawn Driver

01:48 04 Jul 25

Chad was our service tech today and he has been coming out for as long as I can remember. He has always been a knowledgeable and personable young man. We have used Neese-Jones for at least 10+ years for our twice yearly maintenance. Everyone from the receptionist to the services techs to the owners have been a pleasure to work with. Anything I’ve needed between service appts, they have been able to answer, run out if needed or just walk me through something if I’m not sure of what to do.You will not find a better nor more personable company than Neese-Jones.

Beau Vinci Staff

18:25 03 Jul 25

I will be using Neese for any HVAC need we have after our initial experience. Mark went over and beyond to regulate our humidity, which is crucial since we own a violin shop. Working with an incredibly complicated system, he took great care in making sure our systems communicated with each other properly. We are now operating at 50% humidity and everything is working perfectly. Mark brought lots of experience and professionalism to this job, and the staff at Neese were fantastic, too. Signed an annual contract with them!

Donna Gill

10:45 03 Jul 25

Kelly

00:19 01 Jul 25

Thankyou to Kyle and Armando. Very professional and courteous. It's so very nice to have cold air.

Chris Jones

21:01 30 Jun 25

Neese is both a distributor for Wine Guardian and an HVAC contractor that we trust when we need a repair, installation or second opinion. I would give them high marks for timeliness, quality and communication. No worries here.

Cathy Puccini

20:41 30 Jun 25

Extremely efficient & very knowledgeable. Knew exactly what to do & how to correct.

Zap Town

18:57 30 Jun 25

Jeremy is great!!!!!😊

Keith Muma

00:08 30 Jun 25

My A/C stopped working and after many calls to other A/C companies I stumbled onto Neese. One company I gave my phone number for a callback, no one followed up. Another A/C couldn’t see me for 5 days. Neese came out the next day and fixed my problem. The repairman agreed to see me after already working a full day. Neese went over and above to help me. Clayton, the repairman was professional and had my A/C working in no time. I have put Neese in my phone as my go to A/C company and Clayton as my repairman of choice.

Keith Connell

22:20 28 Jun 25

Fast response and super quick diagnosis and repair. Great communication from the technician prior to and during the appointment.

Austyn Driver

21:00 27 Jun 25

Our home AC went out about a month ago. We had two different HVAC companies come out, both of which diagnosed the issue and charged a diagnostic fee—only to leave it at that. They told us we needed a replacement part, but made little to no effort to actually locate it or keep us informed. It felt like they did not care—probably because they weren’t the ones suffering through 95-degree heat.I contacted NEESE on a Thursday evening—and the entire issue was resolved in less than 24 hours. I truly can’t say enough about their professionalism and efficiency. From now on, this is the only HVAC company my husband and I will be using or recommending. They are amazing!!

Jim Ferguson

15:13 27 Jun 25

Friendly, competent, professional Service.I highly recommend Neese.

Alisha Garland

14:43 27 Jun 25

We were without AC on a hot day, and they came out after hours to help us — which we really appreciated. The technician was quick, professional, and friendly. The service was efficient, and everything was back up and running in no time. Highly recommend for their responsiveness and excellent customer service!

Angela

01:04 26 Jun 25

Great customer service from phone call to request service and service tech! We will definitely use for our a/c and heating service! Happy customer

Claudia Mueller

00:16 26 Jun 25

We needed immediate help, as our AC stopped working yesterday.Reached out first thing this morning and by 8.00 am I had a visit scheduled.The Technician was at our house by 11.00 am same day and got the AC running again. Russel was very nice and explained me what was going on and what the issue was.Based on the experience and service signed up for a bi-annual AC checkup package.

David Rye

23:54 25 Jun 25

Our upstairs AC unit wasn’t cooling properly so I called for service around 3 PM. A service technician was at our house within 2 hours. The technician even called to give me an update on when he would arrive. The technician arrived at the exact time and checked out the system and got it working properly within 15 minutes. Fast and friendly service is the norm for this company.

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