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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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      • Acworth, GA
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Ductless Systems

Going Ductless? What to Look for in a Ductless Heat Pump System

Ductless heat pumps have long been popular in Europe and Asia as a simple and energy efficient way to keep homes comfortable. Like conventional ducted heat pump systems; they’re highly efficient. Ductless heat pumps go one step further, though. Their ability to warm and cool without the need for ducts makes them easier and cheaper to install than ducted systems.

Ductless heat pumps can handle both chilly winter nights and blazing summer days. They work especially well for the hot, humid summers of Alpharetta and other parts of North Central Georgia. They don’t require construction for duct installation; and they also provide a damage-free way to equip our area’s historical homes with state-of-the-art heating and cooling.

That lack of ductwork is part of what makes these systems so efficient. There are no duct leaks or design flaws to drop the overall efficiency of your heating and cooling system.

Many models of ductless heat pumps are available from a number of manufactures. As with any other heating or cooling system, quality and efficiency vary widely. Lifespan and features are important; but efficiency is the first thing you’ll want to consider when you’re checking out the systems on the market.

Several ratings and industry-wide standards are available to help you compare efficiency between different models. They use independently verified information rather than the manufacturer’s marketing material. There are four main ratings you’ll want to look at:

  • HSPF
  • SEER
  • Energy Star Standards
  • CEE High-Efficiency Specification

Heating Seasonal Performance Factor (HSPF)

As the name implies, HSPF indicates a system’s heating efficiency over the heating season. The rating is used for both conventional ducted systems as well as for ductless systems. It’s calculated by dividing the amount of heat the system puts out over the season; by the amount of electricity used to produce that heat. In this way, it’s a little like “miles per gallon” for your car.

Mother with son laughing in living room

HSPF calculated through testing in accordance with AHRI 210/240 standards. The heat output and also the energy input are averaged out over the whole heating season. This accounts for the system’s efficiency on mild fall days; when efficiency isn’t difficult to achieve, as well as on the coldest winter days; when efficiency is more of a challenge. Because of this, HSPF gives you a reasonable idea of how efficient the system is under real-life conditions. Not just in a testing laboratory.

A higher HSPF indicates a more efficient system. The minimum HSPF set by the Department of Energy (DOE) is 7.7; but for greater energy savings look for a system with an HSPF of 8 or higher. An HSPF of 8.2 or higher is considered high efficiency, but ductless systems with HSPFs of 9 and 10 are also available.

Seasonal Energy Efficiency Ratio (SEER)

Because heat pumps cool as well as heat, they have a rating for their cooling efficiency. The SEER is that rating. It’s the same rating you’ll find on air conditioning systems. Similarly to HSPF, SEER is calculated by dividing the cooling power the system provides by the amount of electricity needed to provide it.

A higher SEER means a more efficient system. According to current regulations, heat pumps and A/Cs must achieve a SEER of at least 13, although systems with SEERs ranging into the mid-20s are also available.

SEER is averaged over the season, but it’s accuracy is limited by the fact that it’s based on a constant outdoor temperature of 82 degrees, an indoor temperature of 80 degrees, and an indoor humidity of 50 percent. Needless to say, for some areas, such as Atlanta and Alpharetta, these parameters are unrealistic. Our summer temperatures and humidity levels often rise much higher, potentially lowering the efficiency of our ductless heating and cooling systems. Despite it’s imperfections, though, a system’s SEER is still worth considering.

Previously, AC and heat pump systems were given only an EER (energy efficiency rating, minus the seasonal averaging). EER is still used today alongside the SEER. EER measures only steady state efficiency under constant operating conditions of 80 degrees indoors and 95 degrees outdoors.

This rating, too, has it’s problems. EER doesn’t account for variations in the time different systems take to reach peak efficiency and it inaccurately assumes the system will be running constantly in 95 degree weather. These days, EER is important primarily for commercial systems, but not so much for residential ones.

Energy Star Standards

One of the simplest ways to find ductless heat pumps with above-average efficiency is to look for the Energy Star logo. Energy Star is a program managed by the U.S. Environmental Protection Agency (EPA) to qualify high-efficiency appliances in a wide variety of categories.

Ductless heat pumps can qualify for the Energy Star logo under the specifications for central air conditioning (CAC) and heat pumps. For this, a split system heat pump will need an HSPF of 8.2 or higher, a SEER of 14.5 or higher, and an EER of 12 or higher. Systems that meet these requirements are around 9 percent more efficient than models that aren’t Energy Star-qualified. For even greater savings, though, ductless heat pumps with HSPFs of 11 or higher and SEERs of 21 or higher are worth considering.

CEE High-Efficiency Specifications

The Consortium for Energy Efficiency, or CEE, is a group of U.S. and Canadian energy efficiency program administrators who have joined forces to help manufacturers, trade union leaders, and government administrators optimize the benefits of current efficiency programs.

Most states and Canadian provinces have laws and guidelines for energy efficiency, but those affected don’t always make the best use of them. The CEE identifies and promotes opportunities for greater energy savings based on those laws and guidelines. The ultimate goal of the consortium is to promote the production of energy efficient products and make them available to more people.

Although the CEE doesn’t promote individual products or manufacturers, it does set standards for high-efficiency equipment. These standards, called the CEE High-Efficiency Specifications are provided for two levels of efficiency.

Tier 1 of the CEE High-Efficiency Specifications for split heat pumps requires the same HSPF, SEER, and EER as the Energy Star standards require. Tier 2 requires a split heat pump to have an HSPF of 15 or greater, a SEER of 12.5 or greater, and an EER of 8.5 or greater.

The CEEs Directory of Energy Efficient HVAC Equipment gives you an easy way to find ductless heat pumps and other products that meet these requirements.

What Else to Look For in a Ductless Heat Pump

Beyond efficiency, there are a few other aspects to check out when shopping for a ductless heat pump:

  • Two-stage operation — Two-stage heat pumps are able to run at reduced capacity when your heating or cooling demand is low. This saves energy compared to one-stage systems that can run only at full capacity.
  • Scroll compressor — An advancement over the conventional reciprocating compressor, scroll compressors aren’t just more energy efficient, they’re also quieter and longer lasting.
  • Durable outdoor unit — A galvanized steel, enamel-painted exterior helps your outdoor unit stand up to the elements.

For professional guidance on finding a ductless system that will keep your home comfortable year round, talk with us at Neese Heating, AC & Plumbing. We provide reliable heating and cooling services throughout Alpharetta, North Metro Atlanta, and elsewhere around Cobb County and North Fulton County. Contact us today.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating, AC & Plumbing?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

AC Repair Alpharetta, GA

HVAC Roswell Experts

Top Rated Alpharetta HVAC

Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

Air Conditioning Repair Experts

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HVAC Services Alpharetta GA
Google Rating
4.9
Based on 1957 reviews
Neese Heating, AC and Plumbing Conditioning Inc.
Neese Heating, AC and Plumbing Conditioning Inc.
4.9
Michael Kaplan
19:43 11 Feb 26
Friendly and knowledgeable. Great service!!
Kelly Fowler
18:33 11 Feb 26
Always happy with the level of customer service any technician provides!
Bruce Alonso
16:11 11 Feb 26
Pendleton Crump
15:43 11 Feb 26
Service people were excellent and gave me lots of info on my unit.
Randy Maddox
15:01 11 Feb 26
In the last 2 years we had then replace our 22 year old units. Great service!
Leslie Galloway
10:59 11 Feb 26
Specifically Tim. Very knowledgeable and totally trusted his work and what he was recommending to us.
Chris Szeszko
22:18 10 Feb 26
Heating issues required Tristan Burnett the HVAC technician to make a service call. Tristan was truly a professional, personable, honest technician who explained our situation and provided a solution. Totally recommend Tristan and Neese HVAC & plumbing for all your needs.
Cathy Puccini
21:39 10 Feb 26
Jordy was Extremely efficient & very knowledgeable. Knew exactly what to do & how to correct. Very pleasant & very knowledgeable.
Cindy Parham
15:57 10 Feb 26
Tristen did an excellent job.
Marc S.
19:04 09 Feb 26
It’s terrible to walk into a room and see water pouring onto the floor from the ceiling; Especially when the floor is hardwood. I called Neese Heating and air and they sent out Trevor to find the source of the leak and repair it. I’ve dealt with a lot of plumbers over my years, but I must say that Trevor was probably one of the best I’ve used. In short order before cutting into anything, he located the leak a floor above and a room over and surmised that it was a faulty cartridge and valve in the tub. Not only was he correct but he had it fixed in short order and did a beautiful job. I’ve never experienced an inexpensive plumbing job, but the repair price certainly seemed fair. I can highly recommend Trevor with Neese heating and air for plumbing.
Nancy Brooks
17:31 09 Feb 26
Russell was out technician. He was great to work with and was very pleasant to deal with. Neese is the only HVAC company we would use.
Laura
22:21 07 Feb 26
Had another great experience with Neese Jones. We have them come do bi-annual maintenance and had another great experience. They were flexible with me and were easy to communicate with on timing. When he arrived, he was extremely professional and so nice. He also educated me on a lot of things having to do with our systems. We always have a good experience with them!
Joseph Crafa
17:22 07 Feb 26
Sy Nease
17:13 07 Feb 26
Neese Heating, AC, and Plumbing is great! They've done work at my cafe and my home and have gone above and beyond every time. Jordan is a class act! Highly reccomend!
Newsha Mirfendereski
16:23 07 Feb 26
I had Mike Torney come out for an annual inspection and I was far pleased. Great guy, and you can tell he loves the work he does. Will definitely recommend Mike and Neese HVAC & Plumbing
Gary Smith
19:27 06 Feb 26
I have a wine wall cooling unit that stopped cooling. Neese is the manufacturer's authorized service provider. They came on a Saturday and took the unit to their shop. They replaced the compressor. When they returned and reinstalled, the pretested unit had a failure on start up, that was determined to be caused by a thermostat short, or "chatter." So, they took it back and ordered a new compressor from Wine Guardian, and did the repair work a second time. They brought back the repaired unit today and it works great.Technicians MIke and Chad were on time, professional and competent.Through this two week process, Brook from customer support kept me informed on everything that was happening. Her professionalism, empathy and kindness were so very much appreciated. I'm not the easiest customer to please when things go wrong. I knew I was in good hands every time Brook and I communicated, which was almost daily. Thank you, Brook!This is an impressive Team!
Stacey Rice
16:35 06 Feb 26
Mike Torney was our tech today. He was awesome! Very thorough and knowledgeable.
Marie Graham
16:09 06 Feb 26
Update, Feb 2025 - Philip serviced our HVAC systems this morning and was so thorough in explaining existing and potential problems and the most effective way to address them. Super sharp, super friendly. I always feel like I’m getting the best, most comprehensive service from Neese Jones.Update, April 2025 - Jonathan serviced our HVAC systems this week and was very helpful in explaining where our older unit is in its anticipated lifespan and our options from there. Super polite, friendly guy. I always feel comfortable that I am getting good service and good advice from Neese Jones.Update, May 2023 - Zach serviced our HVAC systems last week and recommended two relatively minor fixes (cost-wise, anyway) to keep things working more effectively. He was back out this morning to make those fixes and also installed a thermostat base plate we bought to cover some unpainted/chewed up wall spots while he was here. Super nice, super smart guy. We always appreciate the information and options we get from the service techs. Still highly recommend Neese Jones!Our two, 16 year old water heaters (50 gal, gas) finally broke down and starting leaking everywhere - we noticed this on Sunday evening but it likely happened earlier in the weekend. Called Neese Jones Monday morning at 8:00 and they had the two new units delivered (thanks DJ Mike!) and installed (thanks Mike T and his - unfortunately name unknown - assistant!) that afternoon. Cindy W. in the office was so helpful and friendly. We have used Neese Jones for our HVAC maintenance and installation for almost 10 years and I have never had any complaints. Service is always easy to schedule, technicians are quick but thorough and neat, and always very nice!
Nathaniel Dean
23:48 05 Feb 26
Neese install my new furnace! They were very professional and charged a fair price.
Stanley Thompson
16:58 05 Feb 26
Their employees are very professional and we have been very pleased with their service. Zack Strickland was very thorough.
Carrie Westmoreland
22:31 04 Feb 26
Great customer service!
Sid Wilkerson
21:38 04 Feb 26
Extremely professional and a very nice young man also. Very knowledgeable and gave us some great advice!!
Victoria Thompson
15:22 04 Feb 26
Sam was great. Helped me understand my huge dust issue and recommended installing a 4” filter to help. Would recommend!
Mohan Lakshminarayan
15:07 04 Feb 26
Jeremy was very good. Called me ahead of time. Walked me through the service
Cynthia Burke
03:35 04 Feb 26
Great experience with Neese. They got me scheduled quick and my tech, Russell, was awesome! He communicated everything and did a thorough job assessing the system!
Frank Pipkins
21:19 03 Feb 26
Very knowledgeable and very professional. Did not try to over sell me which a lot of companies do these days.
Val Guerriere
18:14 03 Feb 26
Tristan did a great job and handled the problem with great professionalism.
Justin DeCusati
13:45 03 Feb 26
Fantastic job and customer service as always! Extremely reliable and courteous staff. Can’t wait to use them again for our new unit.
Ken Wilson
23:33 02 Feb 26
Tristan our tech was fantastic. Very professional and knowledgeable. He has services out HVACs before and is always mindful of our home. Neese has always done well by us. We have the annual maintenance agreement which is twice a year (seasonal). We highly recommend NEESE HVAC
Ross Hancock
20:50 02 Feb 26
Andrew Butcher
20:28 02 Feb 26
Brandon was very helpful getting my heating back up quickly after it went down
Martha Hunter
18:42 02 Feb 26
Neese was the only one to get someone out the same day I called (and I called multiple companies, on a bitterly cold morning) and Shawn has us heating again, so they earned all of their stars and then some! Thanks guys!
Jennifer Braithwaite
14:33 02 Feb 26
Patty Burda
19:01 01 Feb 26
Your representative Tristan was very punctual and profesional when servicing our furnace. Also, gave me new information on the new plumbing services your company now offers. That is good to know.
Ron Adams
14:17 01 Feb 26
I have been with Neece for over 25 years. 2 AC units. I furnace, and an installation of a tankless water heater. Never a problem. Gave referrals to two neighbors, both of whom who became Neese customers .
Jenny Arnold
14:14 31 Jan 26
Brandon, Tim, and Chad were fantastic! Very attentive service. Great communication. Flexible and highly responsive. Definitely recommend Neese.
Dennis Barger
17:21 30 Jan 26
Excellent service. I needed a wine cooler refrigeration unit repaired. The scheduling for appointments was curteous and efficient. After taking the unit to the shop, they quickly evaluated it, provided a quote, and made the repair. They scheduled an appointment for delivery and installation - Mike was excellent. Everyone, I worked with was terrific.
Nancy Watkins
16:11 29 Jan 26
Gary Lichtenberg
14:59 29 Jan 26
This was a warranty / installation issue regarding an electronic thermostat control that seemed to malfunction. Austin Payne did a great job reviewing/analyzing our split / zoned system.Great service, great technicians, have trusted Neese for over 25 years.
Robin Finley
22:55 28 Jan 26
Great service
Richard Rosenkoetter
19:54 28 Jan 26
Always friendly and professional service both on the phone and in person
greta farmer
17:58 28 Jan 26
Mike was very detailed in serving both units. Thank you for a great job!
Deborah Addison
16:24 28 Jan 26
Christine Davis
15:46 28 Jan 26
Neese-Jones has provided us with professional, consistent, quality service since 2012!
Alex Pappas
13:00 28 Jan 26
Blas
23:03 27 Jan 26
Caleb Copeland did an amazing job! I appreciate his honesty!
Susan Duffy
21:49 27 Jan 26
I've been using Neese-Jones for almost 21 years. They have always been professional, thorough and prompt. The technicians are courteous and knowledgeable.Will continue being a customer!!!
John Giesler
20:51 27 Jan 26
Jeremy was very professional, efficient and kept me informed. Great company.
Warren Linden
19:48 27 Jan 26
Very prompt. Job well done.
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6857 Shiloh Rd E
Alpharetta, GA 30005

 

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