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Neese Heating, AC & Plumbing HVAC & Plumbing Reviews

NEESE HEATING, AC & PLUMBING REVIEWS & TESTIMONIALS

At Neese Heating, AC & Plumbing, we are proud of our 5-star HVAC reviews and testimonials. Trust our experience. Contact us for your appointment today. We are your #1 HVAC company in Alpharetta, GA, and metro Atlanta.

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Now that you have read testimonials from existing customers, contact us today to learn about out heating and cooling services. We are proud to serve Alpharetta, GA, and also the surrounding areas.

We are proud of our HVAC & plumbing reviews in Alpharetta, GA, and also the surrounding cities. As your local heating and air company we put your comfort first. Trust our experience to keep your home cool and comfortable in all seasons.

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4.9

Based on 2033 reviews

Neese Heating, AC and Plumbing Conditioning Inc.

4.9

Suze Raine

17:19 11 May 26

great service in a timely manner from the tech (Shawn Ramey)

Joseph Slattery Jr.

15:33 11 May 26

Please let this confirm my very highest review for Neese-Jones Heating & Air Conditioning. While I required a new HVAC system in the middle of the very hot (08-10-2023) and early days of August. This also happened at the same time my home was recovering from a busted water pipe. On the HVAC install day, a full crew of contractors filled my home demolishing and rebuilding the damaged areas. Kyle and Rodrigo from Neese-Jones arrived right on time and set about removing and replacing my worn-out HVAC system and did so in a most professional and timely manner. Equally important there was never a conflict with the other work taking place in my home. My home is now cool and comfortable, and I am sure it will be warm and toasty this winter. Thank you, Neese-Jones for your accurate diagnosis, recommended system replacement and for having men like Kyle and Rodrigo on your Team!

Alexa Even

22:54 09 May 26

Tim provided an excellent experience from start to finish. He was extremely thorough and comprehensive with the air-conditioning service and took the time to carefully inspect and explain everything. He was patient, friendly, professional, and clearly very skilled at what he does. The entire process felt honest, detail-oriented, and stress-free. Tim was a pleasure to work with, and I would absolutely highly recommend him to anyone needing HVAC service

Kasia Horner

18:55 08 May 26

clay crump

09:39 08 May 26

Sam was great. Straight to the point and thorough.

Hannah Timms-Cremeans

23:06 07 May 26

Our hot water heater recirculating pump developed a leak. We placed a call in for a plumbing repair and had an appointment the next day. Matt was our service tech and identified the repair we needed quickly, provided the quote and then we proceeded. Excellent work and customer service. Highly recommend!

Nancy Brooks

21:11 07 May 26

Great job once again Neese and the technician Ricky. We only use Neese for our system maintenance so that in of itself says it all.

Vangel Mavrodiev

19:29 07 May 26

“Neese heating and cooling system” are amazing workers. Great communication between them and us, very flexible with our time and final result is awesome. I can highly recommend them to all my family and friends…Thank you !

Kyung Ra

16:16 07 May 26

*Update* 5/7/26- Another great experience with Neese. Douglas M was kind & diligent in service. Even took time to pay attention to my Corgi who wouldn't leave him alone until he got some attention. Thanks!2/19/26 - Today's tardy semiannual maintenance was another convenient & great service provided by Shawn R & his partner. Neese-Jones has consistently since October 2016 provided above & beyond service and care. Anytime I have had any HVAC and water heater issues, they promptly resolved it to great satisfaction. Thanks!4/25/25... Today's semiannual HVAC maintenance was another example how well Neese-Jones provides excellent service. The tech was kind & efficient.6/23/23... HVAC Tech A. and Jordan N., all their HVAC techs & customer service reps are THE Go-To Home Comfort Experts. They made my years (since 2016) of ownership from installation up to semiannual maintenance hassle free. Their solutions lowered my electric & gas consumption thus lowered my utility bills, yet keeping my home cooler and warmer as desired. Exemplary service every time from phone call to appointments. The question of whether I would hire them again... the answer is yes without any hesitation.

Joe keith

16:12 07 May 26

I’m been using Neese for 25 years for all my heating and air conditioning equipment requirements. They have excellent technical training and great technicians. They have very little turnover so you see the same technicians year after year. I highly recommend them for all your heating and air conditioning needs.The technician today, went far beyond what is required Jeremy did an excellent job.

nina smith

14:02 07 May 26

excellent service,Polite, efficient, and on time.Very professional and explain everything regarding my AC problem

Carol Hayes

01:43 07 May 26

Very responsive and competent

Joe Iatauro

23:18 06 May 26

Great explanation of how system works and job done!

Lillie Mui

13:40 06 May 26

I’ve been a customer for over 21 years and they have done all my maintenance, repair work, and new a/c installations. I’ve never been disappointed by their staff/employees. Super quick responses when my a/c failed and very competitive pricing. Never oversells and always provide excellent service and advice. A very honest and reliable company!

Scott Dixon

13:30 06 May 26

We had a verry good experience with Neese yesterday when they came to do their semi-annual checkup. I believe they were through and the service tech was very courteous.

Nate Bonetto

12:29 06 May 26

Prashant Gharpure

01:10 06 May 26

I had a great experience with Jeremy Hall today. He arrived on time, was very professional, and clearly explained the issues and options with my system. He worked efficiently and left the area clean. I really appreciate the honest service and would highly recommend him to anyone needing HVAC help.

Edward Kelso

18:53 05 May 26

Steve Savage

13:52 05 May 26

Had an appointment with Neese for a quote on a replacement HVAC system. Jw was the agent assigned to our quote. He showed up on time, was extremely courteous towards my home and surroundings. He was very kind and very knowledgeable. He explained everything he was doing as he was moving through. He detailed every option and suggestion. Once he was complete with his evaluation, he worked up the quote and explained every line item with great detail. It is easy to see that Neese will be great to work with.

Licia Freeman

13:47 05 May 26

Very thorough and reliable

Harriet Woodward

22:36 04 May 26

I needed a new AC unit and JW did an excellent job explaining the parts and costs of installing a new unit. Neese responded so quickly when I called them on Sunday night. They sent a repairman out Monday by noon and once he told us our AC unit could not be repaired (we knew this unit was on its last leg), JW came out the same afternoon to determine what type of unit we needed. Today they are installing a n new unit.

Joni Jennings

19:41 04 May 26

Have used Neese Heating and Air for years and will continue to do so. The technicians are friendly and knowledgeable and go above and beyond to make sure my HVAC system is functioning and maintained. Thank you !

R Brown

14:09 04 May 26

Excellent service provided

Fredda Ingram

19:39 01 May 26

Chet solved our plumbing leak quickly and efficiently. He assessed the problem, devised a plan for our unique situation, executed it, and left no mess! Highly recommend!

Roy Traveria

14:08 01 May 26

Tristan was excellent. Showed me photographic evidence no previous Technician ever had. Along with full knowledge of the process.

Kyle Shelton

13:53 01 May 26

I have been on their service plan for a few years now. They’ve always treated us great. They are honesty and helpful with their recommendations. I highly recommend.

Marisa Restaino

23:04 30 Apr 26

John Jordan

17:27 30 Apr 26

great experience! effective accurate diagnosis with Nest Thermostat issuesMark Mason was super helpful!

David Herrigel

20:55 29 Apr 26

Great experience.

Scott Allen

20:52 29 Apr 26

Met with Chad, serviced our control panel. Very thorough and professional, working well.

Frank Schneider

18:51 29 Apr 26

Austin was cheerful and very professional. He carried out his technical duties and explained everything to me in plain English. I highly recommend both Neese and Austin. Sorry, Billy 😉

Robin McGonigal

18:28 29 Apr 26

Mike Torney the technician did a fabulous job maintaining and cleaning my HVAC system. He was super polite and extremely meticulous.

Randal Davis

18:16 29 Apr 26

Nikki Christiansen

16:20 29 Apr 26

Very appreciative of Jeremy and his knowledge.He took the time to effort to find a solution to the problem. He is a great asset to the company!

Karen Riccetti

22:02 28 Apr 26

Mike Torney is an excellent technician.

Ann Deal

21:34 27 Apr 26

Timothy McCollum

21:14 27 Apr 26

Technician who came to the house (Billy) was extremely professional and knowledgeable.

Beth Carscallen

16:46 27 Apr 26

Great service and attention to detail.

Patty Burda

15:24 26 Apr 26

Your representative Tristan was very punctual and profesional when servicing our furnace. Also, gave me new information on the new plumbing services your company now offers. That is good to know.

Al Causey

11:47 25 Apr 26

Loved the customer service that once they found something on our system, they followed up with a call and then a visit to make sure everything was running smooth!

Jennifer Burke

21:25 24 Apr 26

I just wanted to say I had a great experience with Brandon Barber today! He did an excellent job—he was professional, knowledgeable, and took the time to make sure everything was working perfectly before he left.The whole process was smooth, and I really appreciated the prompt service and clear communication. I would definitely recommend Neese Heating & Air Conditioning to anyone needing reliable HVAC work. Thanks again for the great service!

Joe Jordan

19:22 24 Apr 26

Cody did a great job servicing our AC units today and was on time and very personable!

Yuri Barba

22:47 23 Apr 26

We like Tristan he is very professional and helpful, always on time and respectful

Leroy Fass

21:38 23 Apr 26

excellent job, efficient installation. expert technician. thank you very much

William Kennedy

21:01 23 Apr 26

Installed air purifier and fall service. All very professional. Trinton Burnett was very good tech. I was impressed with his curtesy and professionalism! A great employee for your company!

Jenny Ward

11:08 23 Apr 26

Linda Kaminski

22:32 22 Apr 26

Prompt, professional, courteous, and customer focused. Highly recommend Neede Jones & their teams!

Mark McClure

20:53 22 Apr 26

Very satisfied dealing with Neese. Cost was reasonable and the installation technicians were professional, knowledgeable and pleasure to deal with. Highly recommended.

Mary DeWree

19:35 22 Apr 26

Neese Jones provides extremely honest and trustworthy service. I highly recommend call them for your heating and air conditioning needs. Totally Five Star Service!!!

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