Neese Heating & Air Conditioning, Inc. HVAC Reviews
NEESE HEATING & AIR CONDITIONING INC. REVIEWS & TESTIMONIALS
At Neese Heating & Air Conditioning, Inc. we are proud of our 5-star HVAC reviews and testimonials. Trust our experience. Contact us for your appointment today. We are your #1 HVAC company in Alpharetta, GA, and metro Atlanta.
Gerald Scott
20:48 07 Dec 23
We could not ask for better service than we get from Neese Jones. They are prompt, professional, understanding of our needs and prompt to respond to every situation. I’ve been using Neese Jones for over 20 years. They have been a great company to work with. Service is great; charges are often less than I expected.
Joshua Shapiro
15:30 07 Dec 23
Mike has been coming to my home to make sure my HVAC unit in the attic and outside runs in top notch shape. Well, that's the kind of service you receive when Mike shows up. This man goes above and beyond every time and that's why I continue to use him/the company he represents. Recently had my roof redone and Mike noticed a hole in the attic. Dude jumped over HVAC piping and rotated wooden stud beams to get over there like Tom Cruise in a Mission Impossible movie. He starts by saying, how can fill this up. He then starts filling the hole with the pink stuffing up there only to see that would probably take all day. Dude, takes his beanie hat off and stuffs the hole with it. He says, don't worry about it, I have another one at home. You're the man Mike and I owe you a beanie. Then while doing a swift but through looksee in the unit a cap was loose that would eventually lead to a service call because the unit would stop working, decided to fix that right up. Thanks Mike! Really appreciate that top notch service!
Vinny A
01:26 07 Dec 23
****2023 Posting**** Annuall Fall/Winter maintenance check-up and service. All good, on-time, exceptional service and tech support with Neese-Jones.****2023 Posting**** Annual Spring/Summer maintenance check-up and service. Units still going strong. Nothing has changed about service, integrity, and quality of Neese-Jones. It just keeps getting better.***12/2022 Update*** Completed our winter check-up and all is good. On-time & excellent service.**2022 Update**: Just had our units go through their annual maintenance check-up and service just in time for the summer. Talk about on-time, quality work, and experienced service tech (Mike Torney) who knows our systems and has done a top-notch job for all the years we've been using Neese-Jones. Can't say enough great things about this company and its people.Neese Jones installed my units when we built our home in 1994 and have maintained them for the past 26 years. They are still going strong today, probably because of the excellent care and attention of the service techs at Neese Jones. A special shoutout to Mike Torney who has been our service tech for the majority of these years and has provided nothing but the best service one can expect. Kudos to the Neese Jones team for their equipment and service quality, knowledge, and responsiveness especially during these crazy times. We appreciated the extra cautions taken to ensure social distancing and safe practices.
Candace Gordijn
21:34 06 Dec 23
I heard about their service from a Facebook group, and learned that I needed to have HVAC maintenance every 6 months. Neese was easy to schedule, arrived on time, was pleasant to work with, answered all of my questions and gave me honest and thoughtful advice. It's nice to have someone give extra consideration. Highly recommend.
Robert Levy
19:37 06 Dec 23
The Neese team headed by Rick Harris provided several options and quotes with different features and price points to meet our particular needs.We selected the Good option among Best, Better, Good, and Budget and then asked if we could delay installation and payment for several months to recoup some of the recent Freon repair cost needed to help us through the late summer season.Neese quickly accommodated our request and installed our new unit in December. The crew arrived as communicated and completed removal and installation in less than a day.We're happy with the result including a new digital thermostat that works with Alexa.
Al Causey
14:23 01 Dec 23
Loved the customer service that once they found something on our system, they followed up with a call and then a visit to make sure everything was running smooth!
Michael Prendeville
20:54 30 Nov 23
Neese HVAC has continually been able to both install and service my HVAC systems over the past five years. They are who I recommend to friends and clients. Competitive pricing, great service, and good communication. Five Stars!
Steve Stevens
20:04 30 Nov 23
Neese - Jones AC & Heating is worthy of a 5 star rating.
Scott Allen
00:19 30 Nov 23
They have been handling our Heating and A/C needs since 1986. Once again, so impressed with the quality of service from the entire team. Tech was very professional. Highly recommend Neese Heating & Air!
Angie Uhlmeyer
16:43 29 Nov 23
I cannot say enough good things about Neese Heating & Air Conditioning. I was referred to them by a neighbor, Melissa Petzel. I called them first thing this AM and I was able to get the same day appt. Clayton the technician was able to come first thing this AM and Clayton was OUTSTANDING!!!! I was beyond impressed with him from the moment he came in. His customer service skills were exceptional and he was able to resolve the issue immediately. I give Clayton a 5 star review. Thank you for all the support!
Sharon Donoghue
16:05 29 Nov 23
We had our yearly winter inspection today. Can’t say enough about how wonderful Mike is. Wonderful representation of this family owned company. Highly recommend them.
Robert Lester
01:42 29 Nov 23
Outstanding service by a very professional and expert technician...received same day service when our heating system stopped working....he was able to identify the root cause of our issue and resolve the problem promptly all for a very reasonable price....Would happily and unconditionally recommend Neese
mork o
23:49 28 Nov 23
C Ketron
15:32 28 Nov 23
Switched to Neese Heating and Air several years ago. Service and Technicians are all top notch. We have a 'boiler' system for heating and it is comforting having service people who know what they are doing. Good company, good people.
Ron Stewart
22:11 27 Nov 23
Efficient and courteous! Solved our problems.
Judith Kennedy
17:27 26 Nov 23
I would not use any other company for our HVAC service. They are better than a 5 star.
Mike Bellantoni
21:52 22 Nov 23
Ginger Bartlett
01:38 22 Nov 23
The. Sales person Rick Harris was so professional and took the time to sit with me to explain the new heating and air system I needed for my home. The installation was completed in one day. The old system was removed and the installers did a very efficient job installing the new system.
Reba Helton
14:31 21 Nov 23
Michael Russell
16:26 20 Nov 23
We have had Neese Jones service our HVAC needs for over 22 years and their Customer Service is the best! The people at Neese Jones are their #1 asset and providing quick, responsive service is something we have come to rely on all these years. I have always felt as if they have my best interests, both comfort and economic, in mind when providing service and offering solutions!
Edward Buchanan
13:51 19 Nov 23
Competitive price for HVAC. Keeps my system running spring and fall. Good professional service tech. Will renew my service next year for sure.
Dawn Prentice
19:49 16 Nov 23
Thad Huffman
17:43 14 Nov 23
Keith, the technician that came to my house, was very knowledgeable and took the time to answer questions that I had. I would highly recommend this HVAC company.
Kendall Gray
20:40 13 Nov 23
Neese Jones has served us well for decades now and have always been courteous and proffesional. We greatly appreciate the timely and couteous repair service.
Mary Ann Farrow
10:59 13 Nov 23
Our service tech were friendly, competent.Job very well done!!!
Phil Sadler
14:40 08 Nov 23
Kelly Fowler
15:12 07 Nov 23
Fantastic customer service! Each time I have called they have given honest truthful information and guided me to make the best decision and not just a sales pitch.
Rod Woodard
20:50 06 Nov 23
Been using these guys for 20+ years. Dependable and fair. Recommend highly.
RLW RLW
20:11 06 Nov 23
The technician is very experienced and knew what to do to fix to HVAC units.............Highly recommend!!
Edde Dalton
15:25 03 Nov 23
Tim was our tech today. Arrived on time - a big plus in my book. Accessed our issue and had our heat working in a few minutes. Very professional and knowledgeable. I have been using them for a few months now and they have been excellent every time they have come out. So good to have confidence in our HVAC vendor!
Sean O'Shaughnessy
16:37 02 Nov 23
Long time user of their service, recommend them!
Stephen Pirog
15:32 02 Nov 23
Technician diagnosed the problem and was able to determine appropriate solution.
Donald Johnston
17:30 01 Nov 23
The two technicians were outstanding. They were professional and willing to hear any issues we had. They then did a great job in servicing our two systems. Five star service.
sharon coleman
15:27 31 Oct 23
We changed companies several years ago when we had an emergency that caused extensive damage due to a problem that should have been monitored by our original company. Neese has always been here as soon as we needed them. Office staff is efficient in passing our requests along, and technicians are respectful and often exceed our expectations to make sure everything is working properly.
Mike Welborn
19:00 30 Oct 23
Outstanding work and workmanship.I was a contractor for 30 years and it took that long for me to find the best HVAC company anywhere around.
Alan Thielemann
16:37 24 Oct 23
Chad is the best. We trust him and he always does a great job for us. We like Neese Jones.
Shirley McKenney
16:15 24 Oct 23
Always satisfied with service. Always on time, servicemen always polite and respectful of premises. Just purchased new air conditioning system. Been a client for many years. Would highly recommend.
barb mclean
16:06 24 Oct 23
Mike always does an awesome job. He babies my aging furnaces to keep them running well. He is always pleasant and professional. Definitely strongly recommend Mike!!
Roy Overstreet
03:36 19 Oct 23
Having the technician arrive on time was really important to me, as I was taking time off work to meet him, and he was!
Clayton Pond
00:45 19 Oct 23
Courteous and knowledgable.
Tim Bryant
19:31 18 Oct 23
Neese Heating & Air is an excellent company I highly recommend. Our Service Technician, Logan, is very knowledgeable and professional. We’ve been a customer for 20+ years. Neese Heating & Air never disappoints.
Mary Becker
13:41 18 Oct 23
This company has been our “go to” for HVAC ever since we moved to Georgia 23 years ago. They provide excellent service and are knowledgeable in handling any challenges that arise. David is our service technician and we appreciate his expertise and customer care!
Extruded Curb Company
18:39 17 Oct 23
Came quickly and were able to repair right away.
Jeff Betsch
13:50 17 Oct 23
Needed to replace our 20yr-old HVAC system. The Neese-Jones crew came out at the appointed time & immediately set to work. They replaced the entire system & were done in just a few short hours. Perfect!!!
James Crudup
19:05 16 Oct 23
As in the past, we scheduled fall seasonal maintenance with Neese Jones and were very pleased with the service. Technician Logan arrived on time and efficiently performed the necessary maintenance procedures for our three heating systems in preparation for the coming winter months. Over the years we have depended on Neese Jones to fully meet our HVAC needs, and we have enjoyed peace of mind in knowing that Neese Jones is always there to respond to our requests for sales and service.
Leroy Fass
14:48 16 Oct 23
excellent job. thank you
Pam Shaheen
16:51 11 Oct 23
The service on our heating and air was professional and efficient. Plus the specialist was polite and friendly. I would recommend this company to anyone I know!
Bill D
19:11 10 Oct 23
Great customer service!
Nancy Brooks
17:48 10 Oct 23
Excellent service as usual Technician was on time and very cordial to work with. We received a copy of our invoice promptly explaining exactly what they did. They are definitely our go to company.
Joe Reddy
21:37 09 Oct 23
I would like to take this opportunity to say “thank you” for the excellent service that has been provided for the past 15 years. Brandon was here this morning and was also extremely thorough. I wanted to provide feedback that I am very impressed with the consistent level of professionalism of every technician that has been in my home. Thank you for your continued service and support.
– Alice C.
From the office, to sales, to the install – you are the best! I appreciate the courtesy, straightforward explanations and also the “no surprises” approach. You’re replaced or installed 5 full HVAC systems for us and we are 100% pleased!
– Don M.
Both of your techs were very professional, personable and very easy to welcome in my home. They worked hard, were very efficient and also knew what needed to be done! Thanks guys!
– Joyce F.
Outstanding!
– Gary B.
Both Francisco and Jordan were great! Hard working, early, and also stayed late to finish the job. We had a fantastic experience with company.
– Yvonne C.
The installation of our 3 ton Trane A/C unit was completed as ordered; on time and also without any significant problem. The technicians appeared to be very knowledgeable and the job was finished without wasting any time.
– Robert R.
Jordan & Francisco were very courteous and also did an outstanding job. Rick was very helpful in aiding us to make our decision on the A/C unit. We appreciate him explaining our options.
– Patti S.
Everyone I dealt with at Neese Heating & Air Conditioning, Inc. was courteous, kind and also helpful. The technicians, Jess & Miguel, did an excellent job – above and beyond. Thank you!
– Barbara M.
Thank you for all you do to keep our house cool!
– William M.
Your technicians are always courteous, professional & also knowledgeable. It is always a pleasant experience.
– Kimberly C.
Now that you have read testimonials from existing customers, contact us today to learn about out heating and cooling services. We are proud to serve Alpharetta, GA, and also the surrounding areas.
We are proud of our HVAC reviews in Alpharetta, GA, and also the surrounding cities. As your local heating and air company we put your comfort first. Trust our experience to keep your home cool and comfortable in all seasons.
Learn More About Our Other Services:
- HVAC Service
- AC and Heating Installation
- Heating and AC Repair
- AC and Heating Financing
- HVAC Service Agreements
- Indoor Air Quality
- Home Energy Audits
- Water Heater Installation
- Ductless Heat Pumps
Learn More About Our Service Area:
Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock
