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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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Privacy Policy

Who we are

Our website address is: http://neesejones.com.

What personal data we collect and why we collect it

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HVAC Services Alpharetta GA

6857 Shiloh Rd E
Alpharetta, GA 30005

Google Rating
4.9
Based on 1035 reviews
Neese Heating & Air Conditioning Inc.
Neese Heating & Air Conditioning Inc.
4.9
Mike McShane
22:33 27 Sep 23
Judith Kennedy
14:51 26 Sep 23
I would not use any other company for our HVAC service. They are better than a 5 star.
Matthew Grove
16:09 25 Sep 23
Caroline Goldberg
17:08 20 Sep 23
They were extremely kind and thorough. They explained everything in great detail in an easy way for us to understand. It was quick and easy to schedule.
Sam Lowe
12:52 20 Sep 23
Zach S. did a really great job with our unit. He went above and beyond and made sure it was done right. A real professional and someone I’d recommend to anyone with HVAC issues.
Kathryn Soper
19:53 19 Sep 23
Clayton was the repairman that came to our home. He was extremely thorough, very knowledgeable and went above and beyond as far as customer service. He has turned a first time customer into a life long customer!
Tim Duffy
19:05 18 Sep 23
My home and HVAC system is 8 years old. I have been having problems every summer for the last 5 years. Numerous techs from different HVAC companies have been out to diagnose my problem with no success. Neese sent their technician out and found the problem in 30 minutes that every technician should have found in the past. Can’t THANK Neese enough!!! Would recommend this family owned company to anyone!!!
Jason Ebeling
16:48 18 Sep 23
Great company to work with!
Shawn Murray
14:29 17 Sep 23
Joseph Slattery Jr.
14:41 15 Sep 23
Please let this confirm my very highest review for Neese-Jones Heating & Air Conditioning. While I required a new HVAC system in the middle of the very hot (08-10-2023) and early days of August. This also happened at the same time my home was recovering from a busted water pipe. On the HVAC install day, a full crew of contractors filled my home demolishing and rebuilding the damaged areas. Kyle and Rodrigo from Neese-Jones arrived right on time and set about removing and replacing my worn-out HVAC system and did so in a most professional and timely manner. Equally important there was never a conflict with the other work taking place in my home. My home is now cool and comfortable, and I am sure it will be warm and toasty this winter. Thank you, Neese-Jones for your accurate diagnosis, recommended system replacement and for having men like Kyle and Rodrigo on your Team!
Debi Ledford
13:35 15 Sep 23
The service tech, Chad, was so helpful and though I have worked with Neese Jones in the past and everyone was very professional and knew exactly what they were doing. Chad was by far the most knowledgeable, professional tech I have ever dealt with.
Beverly Smith
19:16 12 Sep 23
Kevin Pratt
14:19 12 Sep 23
Kenneth Wickham
20:25 11 Sep 23
Great group folks-first class!
Stacy Gerhardt
15:39 10 Sep 23
My air conditioning went out on a Saturday. The tech came out and indicated that I had a refrigerant leak. Since it was such an old system I decided to replace it. The tech indicated that the salespeople rarely worked the weekend, but would probably get back to me on Monday. Rick reached out to me on Saturday evening to share the prices with me. I had a few different questions and concerns prior to making a decision, and Rick was responsive in getting back to me, and he even came by to check my new unit location because of the tight space to ensure the install could happen. They came the next Friday to install. Jeremy called before they came to ensure that I was home, and they were on time. I expressed my concern to him and Jesus about the tight space where the unit needed to fit and they took that into account during the install. Jeremy was kind and made small talk and ensured that it may take some time for the house to feel "cool" again because of the heat absorbance. The only thing I would caution the install team of is side conversations because it can frequently be heard by the customer, but overall I thought they were efficient and did a good job. There was a small area where dirt from outside had gotten on the carpet and Jeremy cleaned it before they left. One item that I had requested that I forgot to check before the install team left was the condensate drain in the back. I reached out to Rick on Monday following the install and he had someone out the same afternoon to take care of it. I would overall use and recommend others using Neese in the future.
Craig Rattleff
13:09 09 Sep 23
Knowledgeable efficient thorough
Tuff Yen
21:40 06 Sep 23
Responsive.
Brian Cooper
18:24 05 Sep 23
Jenna Sicard
16:47 04 Sep 23
DJ Code
15:19 01 Sep 23
Great experience with Neese starting with Rick's analysis and sales proposal for replacing an upstairs HVAC system. Continued with the professional and timely installation by Kyle and Rodrigo. Great Carrier product and I highly recommend this company.
Anna Holt
15:24 31 Aug 23
Hazel's Flooring
14:12 31 Aug 23
They are knowledgeable and communicate well.
Rebecca Jordan
22:13 30 Aug 23
Daphne Boogaard
18:22 30 Aug 23
My AC went out on a Sunday. Someone came out. Quoted me a new unit, and I had it in by Wednesday! Excellent service!!
Sarah Prehmus
16:04 30 Aug 23
Jonathan Harris
20:33 28 Aug 23
Neese was able to service my AC unit the same day I called for service, which was awesome. Tim was on time, professional, showed me what I need to do in case this issue happens again, and really liked my dog, so that was great as well. This is the first time I've needed an AC company. Neese will definitely be getting my business in the future.
Carol CHANDLER HENDRICKSON
16:04 26 Aug 23
My air conditioning went out on the hottest day of the year. I called and a technician was there within an hour and replaced a bad capacitor in the unit. Thank you for saving our weekend!!
Tim Hardy
02:43 25 Aug 23
One of the best experiences I've had. The tech was amazing. The customer service was also amazing. Would recommended to anyone. Came out at 930 at night. Can't say enough good things about the company. Absolutely loved everything with the experience.
John Matson
12:33 24 Aug 23
I had an exceptional experience with Neese Heating & Air. They were prompt, efficient and answered all the questions I had politely. I highly recommend them!!!!
Mike E
20:05 23 Aug 23
Another great service call.. I called in this am and a great service tech Joey came out.. he was very professional and very knowledgeable of my problem.. he solved my issue quickly…thanks Joey..
Molly Mears
00:52 23 Aug 23
Tony Zurca
19:22 22 Aug 23
Service technician (Mike) was very polite and informative. Arrived on time and got right to work. I would highly recommend
Rick Maki
17:50 22 Aug 23
Got Two New 16 Seer Carrier A/C Units installed. Great price and Excellent service.. Kyle & Rodrigo did a phenomenal job with the installation, Top Notch Professional.. Rick Harris gave me a great price and went above and beyond to make sure everything was perfect..
C. Heyden
12:57 19 Aug 23
Kristin Miller
11:52 19 Aug 23
DANG
18:58 18 Aug 23
Phyllis Egenberger
18:47 16 Aug 23
MH
09:52 16 Aug 23
Exceptional service from the first call to the office up to the completion of the project all within 24 hours as promised. The friendly receptionist/dispatcher, Joey (HVACR tech), Jordan (sales), Kevin & Orlando (HVACR installers) were outstanding. Professional, courteous, prompt, skillful service with a smile. We highly recommend Neese-5 star service. They are an asset to our community. Thank you for getting us cool again!
Daniel Sebastiany
21:38 15 Aug 23
My HVAC stopped today. They came in less than an hour and put it back on. The capacitor was dead. Excellent service and responsiveness.
Jennifer White
16:43 15 Aug 23
Fantastic, knowledgeable, professional !
makri G
15:21 13 Aug 23
Excellent first experience! We were pleasantly surprised that Logan, the technician came in our home less than 10 minutes after we placed the service call on Sunday morning. He was very friendly, professional, quickly diagnosed the problem while explaining what needs to be fixed and how much it will cost. Our A/C was running again in no time. Thank you Neese & Logan!
Peggy Myers
14:13 13 Aug 23
This is a great company. Called at 10:30 AM on Saturday since my AC was not cooling. It was going to be a heat index of 103. My tech, Mike, was courteous , efficient and responsive. I purchased my new HVAC system from Neese in 2019. They perform maintenance twice a year which keeps the warranty in force. No charge for the service call or the new capacitor. I would recommend them 100%. Thanks, NJ. Peggy
John Hume
06:19 12 Aug 23
I had a great experience! Quality from the call to the office to the technician and service.
Kathy Reilly
00:06 11 Aug 23
I highly recommend this company. David came out to fix my clogged pipe. He was very pleasant and made recommendations to change the direction of my pipe so that the problem will not happen again. Great company!
Anjaneyulu Gottipamula
16:52 10 Aug 23
Todd Weeks
21:40 06 Aug 23
The entire team at Neese was professional and helpful during a difficult time. They answered all of my questions and were quick to respond when I reached out. Cody helped me work through the decision of which system to move forward with, and at no time did I feel any pressure to rush into a decision. Jeremy and his team did an amazing job getting all systems installed in an efficient and timely manner. I would highly recommend Neesefor any and all HVAC related needs.
Amy Ely
21:29 06 Aug 23
Great job with same day repair/service. The technician was polite and professional and did an efficient and thorough job.
Pete Stafford
16:49 06 Aug 23
Great first experience with Neese. We needed someone out ASAP and they were able to get here on a Sunday. The service was fast and professional. Will be recommending to others for sure.
Andres Mejia
19:32 04 Aug 23
Amazing experience w HVAC company. It way over-deliver my expectations. Best HVAC company I've interacted with in my life. Strongly recommend.
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