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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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      • Acworth, GA
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You are here: Home / Frequently Asked Questions

Frequently Asked Questions

Heating and Air Questions – Alpharetta, GA

At Neese Heating & Air Conditioning, Inc. we have the answers to your heating and air questions. Contact our team today. We are here to serve you in Alpharetta, GA, and also the surrounding cities.

Heating and Air Questions and Answers

Should I Replace AC Coil or Whole Unit?

As coils weaken they can also develop leaks. Therefore it is often more cost-effective to replace your entire AC system. Repairing the leak and also adding refrigerant can become a recurring event. At Neese Heating & Air Conditioning, Inc. we always recommend contacting a licensed HVAC professional for a free system replacement estimate.

How Often Should You Maintenance Your AC?

Semi-annual maintenance on your AC system helps it operate efficiently all year long in turn keeping your home cool and also your family comfortable. At Neese Heating & Air Conditioning, Inc. we recommend AC Maintenance in the spring and also in the fall. A planned maintenance agreement can help save you money on your routine maintenance as well as parts and service.

Is a Higher SEER Rating Worth it?

Higher SEER systems provide more energy efficiency for your home in turn saving you money on utility bills.  A lower rating doesn’t mean a unit is inefficient since efficiency has also gone up as air conditioning systems have evolved. We recommend talking to a certified HVAC professional at Neese Heating & Air Conditioning, Inc. to see which unit and SEER rating is right for your comfort needs in Alpharetta, GA, and also the surrounding areas.

Why is My AC Running But Not Cooling?

A clogged air conditioning coil can cause your AC system to run but not cool your home. If you think you may have a clogged condenser coil calling a licensed HVAC technician from Neese Heating & Air Conditioning, Inc. will also help get you back to the comfort you deserve quickly. Therefore don’t let a minor problem turn into a major headache.

Should I Turn My AC Off if it’s Not Cooling?

Yes, at Neese Heating & Air Conditioning, Inc. we recommend turning your AC system off and also calling a licensed professional to diagnose the problem with your AC unit. The issue of not cooling your home properly can range from a simple problem to also a major issue. Do not try to diagnose your AC problem yourself. Trust the experience of a certified HVAC professional at Neese Heating & Air Conditioning, Inc.

How do I keep my house cool with a broken AC?

Turn on a fan
Keep external doors closed
Wear light clothing
Minimize oven use
Stay hydrated
 
If your AC system is broken give us call! Don’t go one more second without the comfort you and also your family deserve.

What would cause my AC not to come on?

There are several reasons an air conditioning system may not come on. If you have an issue with your AC system not coming on check your thermostat for loose or also disconnected wires. Wires that are frayed or also disconnected will not allow your AC system to turn on. Another issue could be a faulty or broken thermostat. If you look into these two solutions and still have an issue give us a call. We are here to help you in Alpharetta, GA, and also the surrounding areas.

Alpharetta, GA Heating and Air Questions

Trust the experienced team at Neese Heating & Air Conditioning, Inc. to answer all your heating and air questions. Call our team today! We are your local HVAC choice in Alpharetta, GA, and also the surrounding areas.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation
  • Ductless Heat Pumps

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc. For Answers to Your Heating and Air Questions?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

AC Repair Alpharetta, GA

HVAC Roswell Experts

Top Rated Alpharetta HVAC

Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

Air Conditioning Repair Experts

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HVAC Services Alpharetta GA
Google Rating
4.9
Based on 2033 reviews
Neese Heating, AC and Plumbing Conditioning Inc.
Neese Heating, AC and Plumbing Conditioning Inc.
4.9
Suze Raine
17:19 11 May 26
great service in a timely manner from the tech (Shawn Ramey)
Joseph Slattery Jr.
15:33 11 May 26
Please let this confirm my very highest review for Neese-Jones Heating & Air Conditioning. While I required a new HVAC system in the middle of the very hot (08-10-2023) and early days of August. This also happened at the same time my home was recovering from a busted water pipe. On the HVAC install day, a full crew of contractors filled my home demolishing and rebuilding the damaged areas. Kyle and Rodrigo from Neese-Jones arrived right on time and set about removing and replacing my worn-out HVAC system and did so in a most professional and timely manner. Equally important there was never a conflict with the other work taking place in my home. My home is now cool and comfortable, and I am sure it will be warm and toasty this winter. Thank you, Neese-Jones for your accurate diagnosis, recommended system replacement and for having men like Kyle and Rodrigo on your Team!
Alexa Even
22:54 09 May 26
Tim provided an excellent experience from start to finish. He was extremely thorough and comprehensive with the air-conditioning service and took the time to carefully inspect and explain everything. He was patient, friendly, professional, and clearly very skilled at what he does. The entire process felt honest, detail-oriented, and stress-free. Tim was a pleasure to work with, and I would absolutely highly recommend him to anyone needing HVAC service
Kasia Horner
18:55 08 May 26
clay crump
09:39 08 May 26
Sam was great. Straight to the point and thorough.
Hannah Timms-Cremeans
23:06 07 May 26
Our hot water heater recirculating pump developed a leak. We placed a call in for a plumbing repair and had an appointment the next day. Matt was our service tech and identified the repair we needed quickly, provided the quote and then we proceeded. Excellent work and customer service. Highly recommend!
Nancy Brooks
21:11 07 May 26
Great job once again Neese and the technician Ricky. We only use Neese for our system maintenance so that in of itself says it all.
Vangel Mavrodiev
19:29 07 May 26
“Neese heating and cooling system” are amazing workers. Great communication between them and us, very flexible with our time and final result is awesome. I can highly recommend them to all my family and friends…Thank you !
Kyung Ra
16:16 07 May 26
*Update* 5/7/26- Another great experience with Neese. Douglas M was kind & diligent in service. Even took time to pay attention to my Corgi who wouldn't leave him alone until he got some attention. Thanks!2/19/26 - Today's tardy semiannual maintenance was another convenient & great service provided by Shawn R & his partner. Neese-Jones has consistently since October 2016 provided above & beyond service and care. Anytime I have had any HVAC and water heater issues, they promptly resolved it to great satisfaction. Thanks!4/25/25... Today's semiannual HVAC maintenance was another example how well Neese-Jones provides excellent service. The tech was kind & efficient.6/23/23... HVAC Tech A. and Jordan N., all their HVAC techs & customer service reps are THE Go-To Home Comfort Experts. They made my years (since 2016) of ownership from installation up to semiannual maintenance hassle free. Their solutions lowered my electric & gas consumption thus lowered my utility bills, yet keeping my home cooler and warmer as desired. Exemplary service every time from phone call to appointments. The question of whether I would hire them again... the answer is yes without any hesitation.
Joe keith
16:12 07 May 26
I’m been using Neese for 25 years for all my heating and air conditioning equipment requirements. They have excellent technical training and great technicians. They have very little turnover so you see the same technicians year after year. I highly recommend them for all your heating and air conditioning needs.The technician today, went far beyond what is required Jeremy did an excellent job.
nina smith
14:02 07 May 26
excellent service,Polite, efficient, and on time.Very professional and explain everything regarding my AC problem
Carol Hayes
01:43 07 May 26
Very responsive and competent
Joe Iatauro
23:18 06 May 26
Great explanation of how system works and job done!
Lillie Mui
13:40 06 May 26
I’ve been a customer for over 21 years and they have done all my maintenance, repair work, and new a/c installations. I’ve never been disappointed by their staff/employees. Super quick responses when my a/c failed and very competitive pricing. Never oversells and always provide excellent service and advice. A very honest and reliable company!
Scott Dixon
13:30 06 May 26
We had a verry good experience with Neese yesterday when they came to do their semi-annual checkup. I believe they were through and the service tech was very courteous.
Nate Bonetto
12:29 06 May 26
Prashant Gharpure
01:10 06 May 26
I had a great experience with Jeremy Hall today. He arrived on time, was very professional, and clearly explained the issues and options with my system. He worked efficiently and left the area clean. I really appreciate the honest service and would highly recommend him to anyone needing HVAC help.
Edward Kelso
18:53 05 May 26
Steve Savage
13:52 05 May 26
Had an appointment with Neese for a quote on a replacement HVAC system. Jw was the agent assigned to our quote. He showed up on time, was extremely courteous towards my home and surroundings. He was very kind and very knowledgeable. He explained everything he was doing as he was moving through. He detailed every option and suggestion. Once he was complete with his evaluation, he worked up the quote and explained every line item with great detail. It is easy to see that Neese will be great to work with.
Licia Freeman
13:47 05 May 26
Very thorough and reliable
Harriet Woodward
22:36 04 May 26
I needed a new AC unit and JW did an excellent job explaining the parts and costs of installing a new unit. Neese responded so quickly when I called them on Sunday night. They sent a repairman out Monday by noon and once he told us our AC unit could not be repaired (we knew this unit was on its last leg), JW came out the same afternoon to determine what type of unit we needed. Today they are installing a n new unit.
Joni Jennings
19:41 04 May 26
Have used Neese Heating and Air for years and will continue to do so. The technicians are friendly and knowledgeable and go above and beyond to make sure my HVAC system is functioning and maintained. Thank you !
R Brown
14:09 04 May 26
Excellent service provided
Fredda Ingram
19:39 01 May 26
Chet solved our plumbing leak quickly and efficiently. He assessed the problem, devised a plan for our unique situation, executed it, and left no mess! Highly recommend!
Roy Traveria
14:08 01 May 26
Tristan was excellent. Showed me photographic evidence no previous Technician ever had. Along with full knowledge of the process.
Kyle Shelton
13:53 01 May 26
I have been on their service plan for a few years now. They’ve always treated us great. They are honesty and helpful with their recommendations. I highly recommend.
Marisa Restaino
23:04 30 Apr 26
John Jordan
17:27 30 Apr 26
great experience! effective accurate diagnosis with Nest Thermostat issuesMark Mason was super helpful!
David Herrigel
20:55 29 Apr 26
Great experience.
Scott Allen
20:52 29 Apr 26
Met with Chad, serviced our control panel. Very thorough and professional, working well.
Frank Schneider
18:51 29 Apr 26
Austin was cheerful and very professional. He carried out his technical duties and explained everything to me in plain English. I highly recommend both Neese and Austin. Sorry, Billy 😉
Robin McGonigal
18:28 29 Apr 26
Mike Torney the technician did a fabulous job maintaining and cleaning my HVAC system. He was super polite and extremely meticulous.
Randal Davis
18:16 29 Apr 26
Nikki Christiansen
16:20 29 Apr 26
Very appreciative of Jeremy and his knowledge.He took the time to effort to find a solution to the problem. He is a great asset to the company!
Karen Riccetti
22:02 28 Apr 26
Mike Torney is an excellent technician.
Ann Deal
21:34 27 Apr 26
Timothy McCollum
21:14 27 Apr 26
Technician who came to the house (Billy) was extremely professional and knowledgeable.
Beth Carscallen
16:46 27 Apr 26
Great service and attention to detail.
Patty Burda
15:24 26 Apr 26
Your representative Tristan was very punctual and profesional when servicing our furnace. Also, gave me new information on the new plumbing services your company now offers. That is good to know.
Al Causey
11:47 25 Apr 26
Loved the customer service that once they found something on our system, they followed up with a call and then a visit to make sure everything was running smooth!
Jennifer Burke
21:25 24 Apr 26
I just wanted to say I had a great experience with Brandon Barber today! He did an excellent job—he was professional, knowledgeable, and took the time to make sure everything was working perfectly before he left.The whole process was smooth, and I really appreciated the prompt service and clear communication. I would definitely recommend Neese Heating & Air Conditioning to anyone needing reliable HVAC work. Thanks again for the great service!
Joe Jordan
19:22 24 Apr 26
Cody did a great job servicing our AC units today and was on time and very personable!
Yuri Barba
22:47 23 Apr 26
We like Tristan he is very professional and helpful, always on time and respectful
Leroy Fass
21:38 23 Apr 26
excellent job, efficient installation. expert technician. thank you very much
William Kennedy
21:01 23 Apr 26
Installed air purifier and fall service. All very professional. Trinton Burnett was very good tech. I was impressed with his curtesy and professionalism! A great employee for your company!
Jenny Ward
11:08 23 Apr 26
Linda Kaminski
22:32 22 Apr 26
Prompt, professional, courteous, and customer focused. Highly recommend Neede Jones & their teams!
Mark McClure
20:53 22 Apr 26
Very satisfied dealing with Neese. Cost was reasonable and the installation technicians were professional, knowledgeable and pleasure to deal with. Highly recommended.
Mary DeWree
19:35 22 Apr 26
Neese Jones provides extremely honest and trustworthy service. I highly recommend call them for your heating and air conditioning needs. Totally Five Star Service!!!
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6857 Shiloh Rd E
Alpharetta, GA 30005

 

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