• Skip to primary navigation
  • Skip to main content
  • Skip to footer
HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

  • Home
  • About
    • About Us
    • Service Area
      • Acworth, GA
      • Alpharetta, GA
      • Canton, GA
      • Cumming, GA
      • Duluth, GA
      • Holly Springs, GA
      • Johns Creek, GA
      • Kennesaw, GA
      • Marietta, GA
      • Milton, GA
      • Roswell, GA
      • Sandy Springs, GA
      • Smyrna, GA
      • Suwanee. GA
      • Woodstock, GA
    • Our Guarantee
    • Reviews
    • Specials
    • Advice Articles
    • Careers
  • Services
    • Heating and Air Conditioning Repairs
    • Heating and Air Conditioning Maintenance
    • Heating and Air Conditioning Service Agreements
    • Heating and Air Conditioning Installations and Replacements
    • Indoor Air Quality
    • Home Energy Audits
    • Plumbing Services
  • Products
    • Air Conditioning Systems
    • Heating Systems
    • Ductless Heat Pumps
    • Programmable & WiFi Thermostats
    • Water Heaters
  • Financing
  • Contact
  • Schedule
  • (770) 285-7740
You are here: Home / Frequently Asked Questions

Frequently Asked Questions

Heating and Air Questions – Alpharetta, GA

At Neese Heating & Air Conditioning, Inc. we have the answers to your heating and air questions. Contact our team today. We are here to serve you in Alpharetta, GA, and also the surrounding cities.

Heating and Air Questions and Answers

Should I Replace AC Coil or Whole Unit?

As coils weaken they can also develop leaks. Therefore it is often more cost-effective to replace your entire AC system. Repairing the leak and also adding refrigerant can become a recurring event. At Neese Heating & Air Conditioning, Inc. we always recommend contacting a licensed HVAC professional for a free system replacement estimate.

How Often Should You Maintenance Your AC?

Semi-annual maintenance on your AC system helps it operate efficiently all year long in turn keeping your home cool and also your family comfortable. At Neese Heating & Air Conditioning, Inc. we recommend AC Maintenance in the spring and also in the fall. A planned maintenance agreement can help save you money on your routine maintenance as well as parts and service.

Is a Higher SEER Rating Worth it?

Higher SEER systems provide more energy efficiency for your home in turn saving you money on utility bills.  A lower rating doesn’t mean a unit is inefficient since efficiency has also gone up as air conditioning systems have evolved. We recommend talking to a certified HVAC professional at Neese Heating & Air Conditioning, Inc. to see which unit and SEER rating is right for your comfort needs in Alpharetta, GA, and also the surrounding areas.

Why is My AC Running But Not Cooling?

A clogged air conditioning coil can cause your AC system to run but not cool your home. If you think you may have a clogged condenser coil calling a licensed HVAC technician from Neese Heating & Air Conditioning, Inc. will also help get you back to the comfort you deserve quickly. Therefore don’t let a minor problem turn into a major headache.

Should I Turn My AC Off if it’s Not Cooling?

Yes, at Neese Heating & Air Conditioning, Inc. we recommend turning your AC system off and also calling a licensed professional to diagnose the problem with your AC unit. The issue of not cooling your home properly can range from a simple problem to also a major issue. Do not try to diagnose your AC problem yourself. Trust the experience of a certified HVAC professional at Neese Heating & Air Conditioning, Inc.

How do I keep my house cool with a broken AC?

Turn on a fan
Keep external doors closed
Wear light clothing
Minimize oven use
Stay hydrated
 
If your AC system is broken give us call! Don’t go one more second without the comfort you and also your family deserve.

What would cause my AC not to come on?

There are several reasons an air conditioning system may not come on. If you have an issue with your AC system not coming on check your thermostat for loose or also disconnected wires. Wires that are frayed or also disconnected will not allow your AC system to turn on. Another issue could be a faulty or broken thermostat. If you look into these two solutions and still have an issue give us a call. We are here to help you in Alpharetta, GA, and also the surrounding areas.

Alpharetta, GA Heating and Air Questions

Trust the experienced team at Neese Heating & Air Conditioning, Inc. to answer all your heating and air questions. Call our team today! We are your local HVAC choice in Alpharetta, GA, and also the surrounding areas.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation
  • Ductless Heat Pumps

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc. For Answers to Your Heating and Air Questions?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

AC Repair Alpharetta, GA

HVAC Roswell Experts

Top Rated Alpharetta HVAC

Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

Air Conditioning Repair Experts

Footer

HVAC Services Alpharetta GA
Google Rating
4.9
Based on 1869 reviews
Neese Heating, AC and Plumbing Conditioning Inc.
Neese Heating, AC and Plumbing Conditioning Inc.
4.9
Lois Yates
20:35 13 Dec 25
Larry Hutton
19:41 13 Dec 25
As always, very professional, exceptional work!
Bob Heazel
22:27 12 Dec 25
Got off a community boiler and installed individual HVAC last year.NEESE, who I have been using for years, did the work.Rick Harris salesman did a good job of explaining and setting expectations.Kyle, crew manager, and Armando exceeded all expectations.Thank you, guys!
Lee Anne Landrum
20:19 12 Dec 25
Harald Sundal
18:59 12 Dec 25
Great service, prompt and professional!
Logan Poteet
18:21 12 Dec 25
Russell was very professional and knowledgeable. Our heat was restored quickly! Would highly recommend!
Jody Tirone
16:59 12 Dec 25
As a realtor, I need a great HVAC company to service my clients especially during the inspection process. Neese always goes above and beyond!! They respond quickly, their technicians are very knowledgeable, and their front office staff amazing! I use them for all of my clients and my personal HVAC needs. I wouldn't think of using anyone else!
Mark Phillips
01:57 12 Dec 25
Brandon B was a great technician. The best customer service and took care in his work, like it was his own home. Excellent work.
Joshua Rogers
16:03 11 Dec 25
I’ve had two separate appointments with Neese and I have been thoroughly impressed. The technicians were very professional, knowledgeable, and kind. They also seem to be extremely trustworthy as well. I don’t think you can go wrong with giving this company a shot.
Laura Trice
15:35 11 Dec 25
Excellent friendly and knowledgeable customer service and technicians! Jeremy is the best.
Norman Hypes
22:22 10 Dec 25
Arrived on time. Was professional and efficient.
ginaandy100
21:55 10 Dec 25
Russell and Billy did a great job on installing my new damper. They’re very efficient and do quality work. Neece Jones is the only company that I would use
Wei
20:50 10 Dec 25
Ben and his team did an excellent job. They were highly professional and patient throughout the process. The consultant, JW, was also outstanding in walking us through all the options and designing a plan for our HVAC system. Overall, I am very pleased with their service and would highly recommend them.
Robby M
20:48 10 Dec 25
Pretty Pose
19:17 10 Dec 25
Tim is such a great technician to work with and he is very knowledgable. I enjoy working with this company in general and especially because of their customer satisfaction guarantee. Communication is good, technicians are timely, and they use shoe covers to not track dirt through the home.
Casey Sonke
16:15 10 Dec 25
Jeremy is a great tech. Addressed all my concerns. Took time to explain how my system works and can operate at its best. Highly recommend.
Susan Bailey
21:01 09 Dec 25
Sales person knew his stuff and answered all my questions. Diego and his team did a perfect installation even repairing a water line I didn’t know was leaking at no extra charge. They went above and beyond my expectations. I came back to Neese because they did an excellent job with my a/c 5 years ago.
Yoel Yohan
16:31 09 Dec 25
Perfect Service. Thank you.
Brooke Davis
15:21 09 Dec 25
Highly satisfied customer for many years!
Tena Halfin
18:54 08 Dec 25
Heather Kozina
21:29 05 Dec 25
While purchasing a new AC unit is normally not fun the team at Neese Jones made it as painless as possible. From a simple straight forward consultation to a speedy installation with a nice professional team! We greatly appreciated the ease of this entire process!
Susan Duffy
13:37 05 Dec 25
I've been using Neese-Jones for almost 21 years. They have always been professional, thorough and prompt. The technicians are courteous and knowledgeable.Will continue being a customer!!!
Derrick Weaver
13:03 05 Dec 25
Thomas Fluent
11:11 05 Dec 25
We had an issue with a leak affiliated with our attic unit which was causing a drip through our ceiling exhaust fan. Jordy came out first to help diagnose the issue and then called in Mike to assist. They were both professional, thorough and very responsive. Work is scheduled and will be completed today. Greatly appreciate the News-Jones team.
susan adams
21:41 04 Dec 25
Great service!!
Michael roszyk
19:32 04 Dec 25
ronald farst
14:24 04 Dec 25
They were neat clean courteous on time and worked as a teamThey covered all the carpetsWhen they left there was not a single thing to clean upI would Highly recommend them
Arthur TheShandman
21:56 03 Dec 25
NJ has been my H&AC service provider since I built my house 23 years ago. The front and back office folks are super. always there when needed and scheduled. The work and products provided are second to none.
Brett McAllister
19:22 03 Dec 25
Ben and Austin were my installation team and they were great! Called ahead with an eta, knew exactly what to do, worked their butts off and cleaned everything up when they were done. Couldn’t ask for a better experience! Highly recommend Neese, always honest, straightforward, efficient and reasonably priced! They are my go to for anything hvac or plumbing related.
Scott Allen
19:43 02 Dec 25
Met with Trevor today regarding a new water heater. Very professional, as always from the folks at Neese.
Elaine Pemberton
19:11 02 Dec 25
Very reliable company!! Great service!
Ken Wilson
16:15 02 Dec 25
Tristan our tech was fantastic. Very professional and knowledgeable. He has services out HVACs before and is always mindful of our home. Neese has always done well by us. We have the annual maintenance agreement which is twice a year (seasonal). We highly recommend NEESE HVAC
Juanita Curran
16:07 02 Dec 25
Very competent and friendly service! I highly recommend this company.
barry shub
15:28 02 Dec 25
Leslie Galloway
23:05 01 Dec 25
Specifically Tim. Very knowledgeable and totally trusted his work and what he was recommending to us.
Rick Clark
22:33 01 Dec 25
The team replaced two furnaces and an air conditioner. They arrived on time and worked hard all day and finished . All of the team were very polite and helpful .I look forward to our new systems .Neese Jones has done a great job with hiringCourteous competent employees !Thank you for a job well done !
De Brown
21:58 01 Dec 25
Shawn did an awesome job diagnosing the issue and resolving in a timely manner. If need to request another service call I would request Shawn.
Gary Lichtenberg
20:03 01 Dec 25
Great service, great technician,
Robert Rosenkoetter
19:25 01 Dec 25
Neese-Jones was very competitive in their pricing, very helpful in their explanation of options, and very timely and professional in the work performed. I will definitely call on them again.
Chris Thompson
18:47 01 Dec 25
The best people around!
John Godwin
17:37 01 Dec 25
This is a great company! I have worked with Jordan and his team for over 10 years. They are professional and provide top rate service. I have always been treated well and feel like the team at Neese Heating, AC and Plumbing always has my best interest in mind. Excellent service is rare today. Do yourself a favor and try Neese for maintenance, repairs or replacement. This will be the only Heating, AC or plumbing company you will use moving forward!
Jessye Wilson
16:48 01 Dec 25
Neese Jones always provide Great Service
Karen Riccetti
18:40 30 Nov 25
Philip arrived on time and did a thorough job!
Pam Abrahamson
14:02 30 Nov 25
Excellent customer service. Austin was polite and professional and very efficient. Fixed the unit in a very short time. Repaired out heating unit
Leah Stanley
12:14 30 Nov 25
Neese is such a great company! Very, very customer oriented. We have been using them for years and they have never disappointed.
Samaresh Mukhopadhyay
18:48 29 Nov 25
Quick, prompt and quality service.
Legacy Station
04:53 29 Nov 25
Outstanding all around
M W
18:42 28 Nov 25
Both Cody and Logan were courteous, professional and honest. Rather than try to sell me something I don’t need, they listened to my concerns. If I ever need to replace any hvac system, I will be calling them!
Ray Garrison
17:59 28 Nov 25
MY SERVICE FROM NEESE HEATING AC AND PLUMBING HAS BEEN GREAT. PROFESSIONAL, ON TIME SCHEDULING, AND TRUSTWORTHY. RECENTLY HAD DAVID PROVIDE GREAT SERVICE AND KNOWLEDGEABLE SERVICE. I HIGHLY RECOMMEND.
See all reviewsWrite a review
powered by Google

 

6857 Shiloh Rd E
Alpharetta, GA 30005

 

  • Home
  • About
  • Services
  • Products
  • Financing
  • Contact
  • Schedule
  • (770) 285-7740

Copyright © 1992 ‐ 2024 • Neese Heating and Cooling • All rights reserved. • License #CN006856

Privacy Policy