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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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You are here: Home / Frequently Asked Questions

Frequently Asked Questions

Heating and Air Questions – Alpharetta, GA

At Neese Heating & Air Conditioning, Inc. we have the answers to your heating and air questions. Contact our team today. We are here to serve you in Alpharetta, GA, and also the surrounding cities.

Heating and Air Questions and Answers

Should I Replace AC Coil or Whole Unit?

As coils weaken they can also develop leaks. Therefore it is often more cost-effective to replace your entire AC system. Repairing the leak and also adding refrigerant can become a recurring event. At Neese Heating & Air Conditioning, Inc. we always recommend contacting a licensed HVAC professional for a free system replacement estimate.

How Often Should You Maintenance Your AC?

Semi-annual maintenance on your AC system helps it operate efficiently all year long in turn keeping your home cool and also your family comfortable. At Neese Heating & Air Conditioning, Inc. we recommend AC Maintenance in the spring and also in the fall. A planned maintenance agreement can help save you money on your routine maintenance as well as parts and service.

Is a Higher SEER Rating Worth it?

Higher SEER systems provide more energy efficiency for your home in turn saving you money on utility bills.  A lower rating doesn’t mean a unit is inefficient since efficiency has also gone up as air conditioning systems have evolved. We recommend talking to a certified HVAC professional at Neese Heating & Air Conditioning, Inc. to see which unit and SEER rating is right for your comfort needs in Alpharetta, GA, and also the surrounding areas.

Why is My AC Running But Not Cooling?

A clogged air conditioning coil can cause your AC system to run but not cool your home. If you think you may have a clogged condenser coil calling a licensed HVAC technician from Neese Heating & Air Conditioning, Inc. will also help get you back to the comfort you deserve quickly. Therefore don’t let a minor problem turn into a major headache.

Should I Turn My AC Off if it’s Not Cooling?

Yes, at Neese Heating & Air Conditioning, Inc. we recommend turning your AC system off and also calling a licensed professional to diagnose the problem with your AC unit. The issue of not cooling your home properly can range from a simple problem to also a major issue. Do not try to diagnose your AC problem yourself. Trust the experience of a certified HVAC professional at Neese Heating & Air Conditioning, Inc.

How do I keep my house cool with a broken AC?

Turn on a fan
Keep external doors closed
Wear light clothing
Minimize oven use
Stay hydrated
 
If your AC system is broken give us call! Don’t go one more second without the comfort you and also your family deserve.

What would cause my AC not to come on?

There are several reasons an air conditioning system may not come on. If you have an issue with your AC system not coming on check your thermostat for loose or also disconnected wires. Wires that are frayed or also disconnected will not allow your AC system to turn on. Another issue could be a faulty or broken thermostat. If you look into these two solutions and still have an issue give us a call. We are here to help you in Alpharetta, GA, and also the surrounding areas.

Alpharetta, GA Heating and Air Questions

Trust the experienced team at Neese Heating & Air Conditioning, Inc. to answer all your heating and air questions. Call our team today! We are your local HVAC choice in Alpharetta, GA, and also the surrounding areas.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation
  • Ductless Heat Pumps

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc. For Answers to Your Heating and Air Questions?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

AC Repair Alpharetta, GA

HVAC Roswell Experts

Top Rated Alpharetta HVAC

Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

Air Conditioning Repair Experts

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HVAC Services Alpharetta GA

6857 Shiloh Rd E
Alpharetta, GA 30005

Google Rating
4.9
Based on 937 reviews
Neese Heating & Air Conditioning Inc.
Neese Heating & Air Conditioning Inc.
4.9
Simone Dorman
22:48 29 Mar 23
Friendly & professional technicians
Cathi Beauclair
04:53 29 Mar 23
The service was excellent. The contact person was polite on the phone and on the day after a holiday was able to schedule a call to fix my air conditioner. The service man that came was on time, polite and did a thorough repair. He explained what needed to be done, and did the work for a reasonable amount of money.The company had a history of my previous repairs which is always helpful.I would always call Neese Jones in the future.
Tonya McMorris
20:01 28 Mar 23
Sandra Richardson
15:02 28 Mar 23
My original time for service was in the morning I forgot all about it even tho I had it on my calendar. Jennifer called me and kindly rescheduled my appointment for later that same day in the evening. I really appreciate their kindness and understanding. The technician arrived around 6:00 pm and did an excellent job. He performed the maintenance to our units with care, as if I was his first customer of the day. Very respectful of our home, and my garden. Very professional and knowledgeable he explained what he will being doing and I can tell he enjoyed his job he smile the whole time. Then when it was time to pay the bill he had the latest technology “the tap” it was quick, safe and simple. Thanks Neese Jones HVAC, I highly recommend your company. 😀
Janet
14:21 28 Mar 23
Martin Shepard
11:36 26 Mar 23
Cannot say enough good things about these guys. From start to finish this was the best experience we’ve had ever with an HVAC contractor!
David Howe
14:39 25 Mar 23
Thorough and prompt service.
Emily Bair
13:42 25 Mar 23
The repairman came right on time and fixed the HVAC quickly! Very happy.
Pat Otwell
18:43 24 Mar 23
Technician graciously informed me about the situation. No worked needed to be done.
Joe Reddy
14:02 24 Mar 23
Zach is top notch. Will request him as my regular technician.
Laurent Family
13:53 24 Mar 23
We've been Neese Jones customers for more than 10 years. Mike Tourney goes above and beyond to keep our HVAC running like new. Excellent service. Highly recommend.
Charles Hoffman
21:35 23 Mar 23
March 2023Keith was here again to perform my spring service (and he was here in November for the Fall service). SUPER GUY, very friendly, very courteous. Was able to come early and called ahead to make sure it was okay. Did a great job, and I was able to continue with my conference calls without concern or interruption. Provided a great update before he left. We will continue to use Neese Jones!Spring 2022McKennley was here today to provide spring inspection and service. He arrived early and called ahead to confirm that was okay. Like the other staff at Neese Jones, Mack was super friendly and very polite. He was quite a bit faster than the other technicians that were here but assured me all was tested and working properly. He did clean the outside units and was on his way to the next customer in 30 minutes from start to finish.Fall 2021Keith was here today to provide my fall maintenance / check up. Super friendly, polite and courteous as always. Appeared to do a thorough inspection and all seemed to be in order. No issues or repairs and told me to call if anything seems out of sorts, otherwise he will be back in the spring.Spring 2021David performed my service today and was excellent, professional and above all, personable. I continue to recommend Neese Jones as they are head and shoulders above the others I have used and I never feel cheated and scammed. I enjoy having them at my home and trust them. Sort of like having a friend come help you out.Spring 2020:Today Russel of Neese Jones arrived at my house on time and performed my spring inspection and service of my two HVAC units. He was extremely courteous, personable, professional and attentive of the Corona Virus preventive measures when visiting my home. Equally important, Russel was very efficient and professional when performing the technical inspection and service of my units. I continue to be very happy with Neese Jones and their staff and look forward to them continuing to keep my HVAC systems in top working order.Update 10-06-2020: Today Keith came to perform my fall heating system check up and maintenance on both my units. Super friendly and very personable. Very good at his work and made time to talk with me. Wore a mask and followed the social distancing. Very happy with everyone at Neese Jones.
Frank Coan
18:05 23 Mar 23
Mary Anne W
01:04 23 Mar 23
Shelly A
23:25 21 Mar 23
Neese Jones has been fantastic for us. We were a new build, they did the initial install. Service/maintenance has been really great the last 5 years. Always responsive, polite and prompt. Great techs.
Brooke Davis
16:00 21 Mar 23
Highly recommend!
Jennifer Rinne
13:26 21 Mar 23
Gail Dodd
16:37 20 Mar 23
Neese Jones has replaced units and serviced them for over 30 years and their employees have always been professional and on time. When friends are looking for a heating & air conditioning company I never hesitate to recommend Neese Jones Heating and Air Conditioning.
Bob Trkovsky
14:38 20 Mar 23
Worked with Rick Harris of Neese to get our new A/C unit installed. Rick was out on Friday 3/10/23 and provided us with a great quote on removing our old unit and installing our new one On Monday afternoon 3/13/23 the Neese team arrived on time and did a professional job of installing our new A/C. It was a pleasure working with such a professional group and we would highly recommend them for any HVAC service.
Timothy Pakenham
19:18 15 Mar 23
Technician Mark was skilled and wonderful diagnosing problem
Grouphousing Remote
18:28 15 Mar 23
Cindy Steckenrider
23:31 14 Mar 23
Professional, thorough and responsive.Techs are knowledgeable and polite.
David Kingrea
02:19 10 Mar 23
Neese Jones provides excellent service.
Nancy Voelker
19:26 09 Mar 23
Stan Samuels
18:13 09 Mar 23
Always great service from a great company!
Rob Lafferty
03:38 08 Mar 23
Amazing work today solving a problem with our ax today
Vocations Maryfield Snellville
01:13 08 Mar 23
Anthony Barton
15:30 06 Mar 23
Fantastic people & very professional, great value.
Aaron Bonham
13:55 03 Mar 23
Great service. Tech called to get an earlier arrival and finished timely.
Sam Easterby
22:02 02 Mar 23
Mike, our technician today, did a great job preparing our AC for the summer. All the systems look brand new! Great service from NJ over the years.
Aron Halfin
20:52 23 Feb 23
Jeff Rodbell
17:10 23 Feb 23
Two delightful men installed my ductwork and equipment. Cleaned up and did a very professional job. Great company and employees
James Roberts
21:03 22 Feb 23
Emily Baker
15:42 13 Feb 23
If you need anything HVAC related, this company is a must use! Everyone at Neese Jones from their receptionist to their maintenance techs are friendly, professional and knowledgeable. I highly recommend them!
Kristen Morris
16:47 10 Feb 23
I always experience the highest quality service from Neese Jones.
Rhonda Sharp
13:30 08 Feb 23
Stephanie Szalkowski
16:24 07 Feb 23
Been using Neese Jones for decades and they are so wonderful! Always professional and happy to answer any/all questions.
A Shugart
21:20 03 Feb 23
I have had service with Neese Jones for close to 10 years. Their service is excellent.
Jagman
20:15 02 Feb 23
Always a great experience with exceptional personable service. Logan was our tech and ne did a thorough job checking out our three systems. Extremely pleasant, knowledgeable and upbeat.Thank you for another positive service call. 5 stars!!
Fredrika from Georgia
14:57 02 Feb 23
Always so nice and I am warm now and cool in the summer and they make sure it stays that way.
Anita PIRKLE
13:49 02 Feb 23
Everyone that I have dealt with at Neese Jones has been very professional and helpful. I would recommend this Company to anyone who needs their service. I am extremely pleased.
Kendall Gray
04:39 01 Feb 23
Neese Jones has served us well for decades now and have always been courteous and proffesional.
Dana Jenkins
16:52 27 Jan 23
From the moment I called to make my appointment to the technician coming to service my units, nothing but nice and helpful! Great company with great employees!
Shea Parker
15:33 27 Jan 23
On time, professional and courteous. They did a great job, no surprises on price. Will continue to call them for any HVAC needs.
covogolf1
15:10 26 Jan 23
They have done what they said they would do, and did what I needed done.
Patty Hallyburton
02:11 25 Jan 23
We continue to appreciate Neese Jones after 8 years of competent, efficient and friendly service since installation of a new system.
kaaren dolinsky
17:43 23 Jan 23
Professional and honest.
Kofi Conduah
16:11 23 Jan 23
I received same day service and the technician arrived on time, was knowledgeable and made the repairs quickly. I highly recommend Neese Jones Heating,
Gerald Scott
13:10 23 Jan 23
We could not ask for better service than we get from Neese Jones. They are prompt, professional, understanding of our needs and prompt to respond to every situation. I’ve been using Neese Jones for over 20 years. They have been a great company to work with. Service is great; charges are often less than I expected.
Mark Phillips
21:56 20 Jan 23
Mike T was a great technician. The best customer service and took care in his work, like it was his own home.
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