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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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You are here: Home / Frequently Asked Questions

Frequently Asked Questions

Heating and Air Questions – Alpharetta, GA

At Neese Heating & Air Conditioning, Inc. we have the answers to your heating and air questions. Contact our team today. We are here to serve you in Alpharetta, GA, and also the surrounding cities.

Heating and Air Questions and Answers

Should I Replace AC Coil or Whole Unit?

As coils weaken they can also develop leaks. Therefore it is often more cost-effective to replace your entire AC system. Repairing the leak and also adding refrigerant can become a recurring event. At Neese Heating & Air Conditioning, Inc. we always recommend contacting a licensed HVAC professional for a free system replacement estimate.

How Often Should You Maintenance Your AC?

Semi-annual maintenance on your AC system helps it operate efficiently all year long in turn keeping your home cool and also your family comfortable. At Neese Heating & Air Conditioning, Inc. we recommend AC Maintenance in the spring and also in the fall. A planned maintenance agreement can help save you money on your routine maintenance as well as parts and service.

Is a Higher SEER Rating Worth it?

Higher SEER systems provide more energy efficiency for your home in turn saving you money on utility bills.  A lower rating doesn’t mean a unit is inefficient since efficiency has also gone up as air conditioning systems have evolved. We recommend talking to a certified HVAC professional at Neese Heating & Air Conditioning, Inc. to see which unit and SEER rating is right for your comfort needs in Alpharetta, GA, and also the surrounding areas.

Why is My AC Running But Not Cooling?

A clogged air conditioning coil can cause your AC system to run but not cool your home. If you think you may have a clogged condenser coil calling a licensed HVAC technician from Neese Heating & Air Conditioning, Inc. will also help get you back to the comfort you deserve quickly. Therefore don’t let a minor problem turn into a major headache.

Should I Turn My AC Off if it’s Not Cooling?

Yes, at Neese Heating & Air Conditioning, Inc. we recommend turning your AC system off and also calling a licensed professional to diagnose the problem with your AC unit. The issue of not cooling your home properly can range from a simple problem to also a major issue. Do not try to diagnose your AC problem yourself. Trust the experience of a certified HVAC professional at Neese Heating & Air Conditioning, Inc.

How do I keep my house cool with a broken AC?

Turn on a fan
Keep external doors closed
Wear light clothing
Minimize oven use
Stay hydrated
 
If your AC system is broken give us call! Don’t go one more second without the comfort you and also your family deserve.

What would cause my AC not to come on?

There are several reasons an air conditioning system may not come on. If you have an issue with your AC system not coming on check your thermostat for loose or also disconnected wires. Wires that are frayed or also disconnected will not allow your AC system to turn on. Another issue could be a faulty or broken thermostat. If you look into these two solutions and still have an issue give us a call. We are here to help you in Alpharetta, GA, and also the surrounding areas.

Alpharetta, GA Heating and Air Questions

Trust the experienced team at Neese Heating & Air Conditioning, Inc. to answer all your heating and air questions. Call our team today! We are your local HVAC choice in Alpharetta, GA, and also the surrounding areas.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation
  • Ductless Heat Pumps

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc. For Answers to Your Heating and Air Questions?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

AC Repair Alpharetta, GA

HVAC Roswell Experts

Top Rated Alpharetta HVAC

Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

Air Conditioning Repair Experts

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HVAC Services Alpharetta GA

6857 Shiloh Rd E
Alpharetta, GA 30005

Google Rating
4.9
Based on 1570 reviews
Neese Heating & Air Conditioning Inc.
Neese Heating & Air Conditioning Inc.
4.9
Buzz Mershon
16:32 04 Jul 25
Zach Biehl
01:54 04 Jul 25
Rough day but Irvin and management handled business. All I will say is they care and back it up
Dawn Driver
01:48 04 Jul 25
Chad was our service tech today and he has been coming out for as long as I can remember. He has always been a knowledgeable and personable young man. We have used Neese-Jones for at least 10+ years for our twice yearly maintenance. Everyone from the receptionist to the services techs to the owners have been a pleasure to work with. Anything I’ve needed between service appts, they have been able to answer, run out if needed or just walk me through something if I’m not sure of what to do.You will not find a better nor more personable company than Neese-Jones.
Beau Vinci Staff
18:25 03 Jul 25
I will be using Neese for any HVAC need we have after our initial experience. Mark went over and beyond to regulate our humidity, which is crucial since we own a violin shop. Working with an incredibly complicated system, he took great care in making sure our systems communicated with each other properly. We are now operating at 50% humidity and everything is working perfectly. Mark brought lots of experience and professionalism to this job, and the staff at Neese were fantastic, too. Signed an annual contract with them!
Donna Gill
10:45 03 Jul 25
Kelly
00:19 01 Jul 25
Thankyou to Kyle and Armando. Very professional and courteous. It's so very nice to have cold air.
Chris Jones
21:01 30 Jun 25
Neese is both a distributor for Wine Guardian and an HVAC contractor that we trust when we need a repair, installation or second opinion. I would give them high marks for timeliness, quality and communication. No worries here.
Cathy Puccini
20:41 30 Jun 25
Extremely efficient & very knowledgeable. Knew exactly what to do & how to correct.
Zap Town
18:57 30 Jun 25
Jeremy is great!!!!!😊
Keith Muma
00:08 30 Jun 25
My A/C stopped working and after many calls to other A/C companies I stumbled onto Neese. One company I gave my phone number for a callback, no one followed up. Another A/C couldn’t see me for 5 days. Neese came out the next day and fixed my problem. The repairman agreed to see me after already working a full day. Neese went over and above to help me. Clayton, the repairman was professional and had my A/C working in no time. I have put Neese in my phone as my go to A/C company and Clayton as my repairman of choice.
Keith Connell
22:20 28 Jun 25
Fast response and super quick diagnosis and repair. Great communication from the technician prior to and during the appointment.
Austyn Driver
21:00 27 Jun 25
Our home AC went out about a month ago. We had two different HVAC companies come out, both of which diagnosed the issue and charged a diagnostic fee—only to leave it at that. They told us we needed a replacement part, but made little to no effort to actually locate it or keep us informed. It felt like they did not care—probably because they weren’t the ones suffering through 95-degree heat.I contacted NEESE on a Thursday evening—and the entire issue was resolved in less than 24 hours. I truly can’t say enough about their professionalism and efficiency. From now on, this is the only HVAC company my husband and I will be using or recommending. They are amazing!!
Jim Ferguson
15:13 27 Jun 25
Friendly, competent, professional Service.I highly recommend Neese.
Alisha Garland
14:43 27 Jun 25
We were without AC on a hot day, and they came out after hours to help us — which we really appreciated. The technician was quick, professional, and friendly. The service was efficient, and everything was back up and running in no time. Highly recommend for their responsiveness and excellent customer service!
Angela
01:04 26 Jun 25
Great customer service from phone call to request service and service tech! We will definitely use for our a/c and heating service! Happy customer
Claudia Mueller
00:16 26 Jun 25
We needed immediate help, as our AC stopped working yesterday.Reached out first thing this morning and by 8.00 am I had a visit scheduled.The Technician was at our house by 11.00 am same day and got the AC running again. Russel was very nice and explained me what was going on and what the issue was.Based on the experience and service signed up for a bi-annual AC checkup package.
David Rye
23:54 25 Jun 25
Our upstairs AC unit wasn’t cooling properly so I called for service around 3 PM. A service technician was at our house within 2 hours. The technician even called to give me an update on when he would arrive. The technician arrived at the exact time and checked out the system and got it working properly within 15 minutes. Fast and friendly service is the norm for this company.
Danny Ward
22:43 25 Jun 25
Zack is a true HVAC professional with a Great personality. He installed three Nest thermostats today. He answered all our questions and like a flash he was gone.Thanks, Neese Heating, AC and now PlumbingThe pricing for today work was a Great price !!!!
Southeast Cycling Routes
21:10 25 Jun 25
Residential AC replacement in Acworth on 6/24/25.I paid good money and expected good service but everyone went above and beyond my expectation.Comfort advisor John wasn't pushy at all, very easy to deal with.Installers Enrique and Orlando however, were simply amazing. Both were focused and confident working outside in 95° heat and in the hot attic. I wish I could hire a dozen IT engineers like them.
Jon Baird
18:36 25 Jun 25
Did a thorough job servicing my HVAC
Bill Krochalis
17:48 25 Jun 25
There is nothing like expertise! Tim diagnosed our problem right awsy, and had the right part on his truck to fix it. Great service with Neese, friendly, professional and really up to date on maintenance of our heating, air and humidifying systems.
Mike Conner
18:15 24 Jun 25
Good company. Service technician very thorough. Did a great job. Thank you!!
Nick Tucker
13:18 24 Jun 25
Our technician Jeremy was EXCELLENT! He knew exactly what to do and had great conversations while he was working.The price was fair, and he got the work done within an hour.When I called on a Sunday afternoon to set up a service, the person over the phone also was able to steer me in the right direction. He also gave simple tricks to do for routine maintenance to ensure efficiency for my unit! Highly recommended. They took all the guess work out and couldn’t believe how fast and easy it was!!
Judith Kennedy
10:12 24 Jun 25
I would not use any other company for our HVAC service. They have the most qualified technicians. I am always completely satisfied. They are better than a 5 star.
Joni Jennings
23:28 23 Jun 25
Have used Neese Heating and Air for years and will continue to do so. The technicians are friendly and knowledgeable and go above and beyond to make sure my HVAC system is functioning and maintained. Thank you !
Keith Ruprecht
20:31 23 Jun 25
Resolved a/c issue quickly. Very responsive appointment schedule. Technician was knowledgeable, fast, and polite.
Jean Scott
18:58 23 Jun 25
Everyone follows through on what they promise. Brandon was amazing.--A long-time customer
Doug Nagode
20:57 18 Jun 25
The technician, Mike at Neese Heating and AC, did a great job with servicing my AC systems. He spent the time cleaning/maintaining the units to run efficiently. He provided recommendations for future maintenance so my systems continue to run well. Thanks Mike!
Bobby Mayson
15:28 18 Jun 25
Edwin did a great job. Routine maintenance and unclogged a drain line that would have been a problem in the future.
G Jordan
22:22 17 Jun 25
Jim Maher
18:27 16 Jun 25
Great customer service and responsiveness. Jeremy is a great tech. Very knowledgeable and professional
Charles Babcock
18:18 14 Jun 25
Called with my heater problem and had a tech at the house in an hour. Made some adjustments and now working fine...
Kyle Buck
14:58 14 Jun 25
Austin was amazing! Came early on Sat and quickly assessed the problem and got us back to cold air.
Mike Evans
22:03 12 Jun 25
Great service experience…Cody, Doug and Jesse are ultimate hvac professionals…very polite, courteous and knowledgeable…I could not have had a better experience..thank you..
carol ulmer
16:25 12 Jun 25
I am so impressed with the promptness, and most importantly HONESTY of Trevor from Neese Plumbing. I highly recommend Neese for any plumbing or HVAC needs.
Yassie Bianca
19:20 11 Jun 25
I received a call back for a previous issue from a supervisor. This shows me that this company will do their due diligence to satisfy their customers. I will continue to work with them because of their honesty and sincerity.
Anna Elmers
19:55 10 Jun 25
We had used another company for over 18 months and coming and going and eventually, they figured out what was going on. By then, we switched to Neese and had a great experience. Our issue was fixed in less than 48 hours.
Jeff Betsch
15:09 09 Jun 25
Needed to replace our 20yr-old HVAC system. The Neese-Jones crew came out at the appointed time & immediately set to work. They replaced the entire system & were done in just a few short hours. Perfect!!!
Kenneth Wickham
20:18 08 Jun 25
Great group folks-first class!
Matthew Toulme
22:54 07 Jun 25
My service technician Russ was excellent. He provided a same day resolution to my HVAC issue. He took the time to explain the fix and even pointed out some additional details about my HVAC unit. Attentive, helpful and friendly. Recommend to anyone looking for a good HVAC service.
Laurie Israel
19:43 07 Jun 25
Russ was very knowledgeable and quickly figured out the problem with our air conditioner unit. He replaced the capacitor in a short time and added freon and saved us on a hot day. He obviously cares about his customers and about doing a good job. Very professional. Thank you, Russ!- Laurie and Mark on Burlington Rd.
Joe Lamp'l
16:45 07 Jun 25
I could not be happier with my service technician, Mike T!!! He goes above and beyond every time with exceptional service. He clearly cares about doing a great job! 👏👏👏
Teresa McPherson
23:15 06 Jun 25
Very nice guy went above and beyond.Been using Neese Jones for 25 years. Always on time.
Harmeet Bindra
18:16 05 Jun 25
Over the weekend, my AC stopped cooling, but a technician promptly arrived the same day to diagnose the issue. Ultimately, I had to replace my AC unit, and I also opted for a full system installation through their service. Their quote was highly competitive, and the technicians were skilled and professional. They didn't only replace my AC unit, but also educated me about different components and how I can prevent such issues in the future. I would definitely recommend them.
Elaine Pemberton
11:58 05 Jun 25
Wry reliable company!!
Chrisc Clarkin
02:02 05 Jun 25
Great service as usual!
Julie Frederick
15:16 04 Jun 25
Polite and timely service!
Mike Welborn
18:14 03 Jun 25
Outstanding work and workmanship. I was a contractor for 30 years and it took that long for me to find the best HVAC company anywhere around.
D B
16:07 03 Jun 25
Polite, on time, professional
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