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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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      • Acworth, GA
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Ductless Systems

Going Ductless? What to Look for in a Ductless Heat Pump System

Ductless heat pumps have long been popular in Europe and Asia as a simple and energy efficient way to keep homes comfortable. Like conventional ducted heat pump systems; they’re highly efficient. Ductless heat pumps go one step further, though. Their ability to warm and cool without the need for ducts makes them easier and cheaper to install than ducted systems.

Ductless heat pumps can handle both chilly winter nights and blazing summer days. They work especially well for the hot, humid summers of Alpharetta and other parts of North Central Georgia. They don’t require construction for duct installation; and they also provide a damage-free way to equip our area’s historical homes with state-of-the-art heating and cooling.

That lack of ductwork is part of what makes these systems so efficient. There are no duct leaks or design flaws to drop the overall efficiency of your heating and cooling system.

Many models of ductless heat pumps are available from a number of manufactures. As with any other heating or cooling system, quality and efficiency vary widely. Lifespan and features are important; but efficiency is the first thing you’ll want to consider when you’re checking out the systems on the market.

Several ratings and industry-wide standards are available to help you compare efficiency between different models. They use independently verified information rather than the manufacturer’s marketing material. There are four main ratings you’ll want to look at:

  • HSPF
  • SEER
  • Energy Star Standards
  • CEE High-Efficiency Specification

Heating Seasonal Performance Factor (HSPF)

As the name implies, HSPF indicates a system’s heating efficiency over the heating season. The rating is used for both conventional ducted systems as well as for ductless systems. It’s calculated by dividing the amount of heat the system puts out over the season; by the amount of electricity used to produce that heat. In this way, it’s a little like “miles per gallon” for your car.

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HSPF calculated through testing in accordance with AHRI 210/240 standards. The heat output and also the energy input are averaged out over the whole heating season. This accounts for the system’s efficiency on mild fall days; when efficiency isn’t difficult to achieve, as well as on the coldest winter days; when efficiency is more of a challenge. Because of this, HSPF gives you a reasonable idea of how efficient the system is under real-life conditions. Not just in a testing laboratory.

A higher HSPF indicates a more efficient system. The minimum HSPF set by the Department of Energy (DOE) is 7.7; but for greater energy savings look for a system with an HSPF of 8 or higher. An HSPF of 8.2 or higher is considered high efficiency, but ductless systems with HSPFs of 9 and 10 are also available.

Seasonal Energy Efficiency Ratio (SEER)

Because heat pumps cool as well as heat, they have a rating for their cooling efficiency. The SEER is that rating. It’s the same rating you’ll find on air conditioning systems. Similarly to HSPF, SEER is calculated by dividing the cooling power the system provides by the amount of electricity needed to provide it.

A higher SEER means a more efficient system. According to current regulations, heat pumps and A/Cs must achieve a SEER of at least 13, although systems with SEERs ranging into the mid-20s are also available.

SEER is averaged over the season, but it’s accuracy is limited by the fact that it’s based on a constant outdoor temperature of 82 degrees, an indoor temperature of 80 degrees, and an indoor humidity of 50 percent. Needless to say, for some areas, such as Atlanta and Alpharetta, these parameters are unrealistic. Our summer temperatures and humidity levels often rise much higher, potentially lowering the efficiency of our ductless heating and cooling systems. Despite it’s imperfections, though, a system’s SEER is still worth considering.

Previously, AC and heat pump systems were given only an EER (energy efficiency rating, minus the seasonal averaging). EER is still used today alongside the SEER. EER measures only steady state efficiency under constant operating conditions of 80 degrees indoors and 95 degrees outdoors.

This rating, too, has it’s problems. EER doesn’t account for variations in the time different systems take to reach peak efficiency and it inaccurately assumes the system will be running constantly in 95 degree weather. These days, EER is important primarily for commercial systems, but not so much for residential ones.

Energy Star Standards

One of the simplest ways to find ductless heat pumps with above-average efficiency is to look for the Energy Star logo. Energy Star is a program managed by the U.S. Environmental Protection Agency (EPA) to qualify high-efficiency appliances in a wide variety of categories.

Ductless heat pumps can qualify for the Energy Star logo under the specifications for central air conditioning (CAC) and heat pumps. For this, a split system heat pump will need an HSPF of 8.2 or higher, a SEER of 14.5 or higher, and an EER of 12 or higher. Systems that meet these requirements are around 9 percent more efficient than models that aren’t Energy Star-qualified. For even greater savings, though, ductless heat pumps with HSPFs of 11 or higher and SEERs of 21 or higher are worth considering.

CEE High-Efficiency Specifications

The Consortium for Energy Efficiency, or CEE, is a group of U.S. and Canadian energy efficiency program administrators who have joined forces to help manufacturers, trade union leaders, and government administrators optimize the benefits of current efficiency programs.

Most states and Canadian provinces have laws and guidelines for energy efficiency, but those affected don’t always make the best use of them. The CEE identifies and promotes opportunities for greater energy savings based on those laws and guidelines. The ultimate goal of the consortium is to promote the production of energy efficient products and make them available to more people.

Although the CEE doesn’t promote individual products or manufacturers, it does set standards for high-efficiency equipment. These standards, called the CEE High-Efficiency Specifications are provided for two levels of efficiency.

Tier 1 of the CEE High-Efficiency Specifications for split heat pumps requires the same HSPF, SEER, and EER as the Energy Star standards require. Tier 2 requires a split heat pump to have an HSPF of 15 or greater, a SEER of 12.5 or greater, and an EER of 8.5 or greater.

The CEEs Directory of Energy Efficient HVAC Equipment gives you an easy way to find ductless heat pumps and other products that meet these requirements.

What Else to Look For in a Ductless Heat Pump

Beyond efficiency, there are a few other aspects to check out when shopping for a ductless heat pump:

  • Two-stage operation — Two-stage heat pumps are able to run at reduced capacity when your heating or cooling demand is low. This saves energy compared to one-stage systems that can run only at full capacity.
  • Scroll compressor — An advancement over the conventional reciprocating compressor, scroll compressors aren’t just more energy efficient, they’re also quieter and longer lasting.
  • Durable outdoor unit — A galvanized steel, enamel-painted exterior helps your outdoor unit stand up to the elements.

For professional guidance on finding a ductless system that will keep your home comfortable year round, talk with us at Neese Heating, AC & Plumbing. We provide reliable heating and cooling services throughout Alpharetta, North Metro Atlanta, and elsewhere around Cobb County and North Fulton County. Contact us today.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating, AC & Plumbing?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

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Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

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HVAC Services Alpharetta GA
Google Rating
4.9
Based on 1801 reviews
Neese Heating, AC and Plumbing Conditioning Inc.
Neese Heating, AC and Plumbing Conditioning Inc.
4.9
Heather Dufault
20:58 30 Oct 25
Leah Bernath
18:44 30 Oct 25
Jeff Sprinkle
15:08 30 Oct 25
Prompt and courteous service.On a scale of 1-10 these guys are a solid 10.Highly recommend!
John Neubauer
14:24 30 Oct 25
20 years of providing us great service! Professional techs, great communication, great prices. HIGHLY recommend!Just had an issue with out tankless water heater that failed and the checked off 14 possible things that could have failed until the found the issue….on their own dime. True professionals that care…how refreshing!
Debbie Mobley
02:26 30 Oct 25
Neese-Jones came to our house same day that we called. A part needed to be replaced and was taken care of the next day. Very professional technicians - highly recommend!
Tena Halfin
22:58 29 Oct 25
Michael Drahush
22:18 29 Oct 25
Matthew Boyd spent time with me discussing the issue with the recirculating pump. We had a new water heater installed several weeks ago and was getting hot water to our showers much quicker, however when we’re trying to get cold water to the vanity sinks in the master bath it was only dispensing lukewarm water from the cold tap. Matthew spent time researching the issue and proposed a solution that has resolved the issue. We were very pleased with the resolution.We also appreciate the use of text messages and photos of the technician that is arriving.
Bonnie Wharton
22:02 29 Oct 25
Punctual, knowledgeable, friendly service person. Diagnosed the problem right away and fixed it. Highly recommend
michael cook
21:23 29 Oct 25
Had an issue with the heating system in my house. Called and got an appointment for the next day. Clayton arrived and identified the issue. He got the part and was back later in the day to replace. System is running perfectly. Very happy.
Leroy Fass
19:35 29 Oct 25
excellent job, efficient installation. expert technician. thank you very much
Richard Sjogren
19:11 29 Oct 25
John Lassig
18:57 29 Oct 25
Justin and his associate (I apologize but I have forgotten his name). Did a great job installing 2 new furnaces for us. They were on time, courteous, knowledgeable, and cleaned up after the job was complete. I hardly knew they were here and they completed the job way sooner than I expected. I’ve used Neese Jones, now Neese, for many years and have always been completely satisfied with the job the do.
Elizabeth Landers
15:06 29 Oct 25
Sam (Technician) & Hunter (Comfort Specialist) were prompt, flexible, communicative, and accommodating of our needs. Their care, compassion, and customer service were extra appreciated as our family has many balls in the air at the moment. I find these traits far between these days so we appreciate them extra in this season of life. Highly recommend.
neil chambers
18:40 28 Oct 25
Wayne Raiter
23:55 27 Oct 25
Wayne Raiter
23:55 27 Oct 25
lynn cole
18:34 27 Oct 25
Jeremy is the best! He knows what he is doing . He is also a nice person. and we’re so glad to have him helping us. He is our preferred and requested technician ! Thanks for sending him Neese Jones👌
Maria Vogelfanger
18:09 27 Oct 25
Mindi Miller
17:10 27 Oct 25
We have used several HVAC companies and Neese Jones is the best one by far. They are professional and efficient. They also value your time.
Jack Koch
17:03 27 Oct 25
Highly recommend this company. We always have prompt service even after hours and weekends.
jamie miller
17:02 27 Oct 25
Recently had A/C replacedEveryone from sales to service and follow up was the bestHave used this company for many yearsAnd have been 100% pleased
Larry Attig
16:55 27 Oct 25
Shawn just completed my fall maintenance. He is amazingly thorough and explained everything about the condition of my system. I have requested that be will be the only technician that will provide service for me. Thanks Shawn!
William Glover
15:01 27 Oct 25
Wes Pugh
13:46 27 Oct 25
Austin serviced my AC unit today and was great. Fantastic technician and professional. I highly recommend Nesse.
Frank Zimmerer
13:10 27 Oct 25
Great job doing system check. Tech explained all that he did. VERY satisfied.
Justin Hammonds
19:46 26 Oct 25
Sam did a great job!!
Ray Garrison
17:14 26 Oct 25
M. Wilson
22:15 24 Oct 25
We had our annual fall tuneup and it was done by Austin Payne. He did a wonderful job. Our HVAC units were reviewed and he did a great job of explaining the process as he did the evaluation.I would definitely recommend Neece HVAC & Plumbing for any utility needs you might have.
David Forbes
21:10 24 Oct 25
Technician arrived on time, was very pleasant and professional, and did an excellent job servicing the 2 HAVC units.
Debby Gass
18:20 24 Oct 25
Rhonda Guthrie
15:52 24 Oct 25
Diego and Armando installed my new AC unit yesterday. They were so professional and extremely nice and explained every step of the process. They tested everything and explained how to use my new thermostats. They were just fantastic!
Ram
15:37 24 Oct 25
Thanks Clayton! Great Service. Very professional. Highly recommend their services.
Allen McBrayer
21:15 23 Oct 25
Recommended by a neighbor for yearly maintenance. Called their office to get on their schedule. The lady in the office patiently answered all my questions and gave a thorough explanation of what services would be performed during the visit. They were able to come out, right away and they met all my expectations. They called 30 minutes ahead of time to tell me they were on their way. I signed a maintenance agreement but it’s not required. I highly recommend this company. They even wore shoe covers while inside our home. Thanks Austin for doing a great job.
Anna Hunter
19:45 23 Oct 25
RP Schumann
18:22 23 Oct 25
The employees of Neese Jones, from the office to the field, have always been polite, on time and knowledgeable. Trevor, the service tech, took time to explain to me what had to be done. I have been with them for many years and when you need service, they always make time to get to you. They are honest and reasonable.
William Dlentz
18:08 23 Oct 25
Great customer service, and they stand behind their warranty 100%!
john shipkoski
15:41 23 Oct 25
Always on time, dependable, great service.
Ali Al Jumaili
15:04 23 Oct 25
Jeremy Carlson - HVAC from Neese, should up on time. Performed recommended maintenance along with HALO unit installation the correct direction based on manufacturer recommendation. For those wondering what is this system, it’s a UV light that helps to kill microbes and prevent their growth inside the A-Coil to get rid off moldy smell. The best part it was installed with a relay switch for couple reasons:1- Less power consumption: it will work only when the blower is working.2- Extends the lifetime of the HALO to 7 years instead of 3!I appreciate the work and the recommended maintenance.
Greg Featsent
13:52 23 Oct 25
victoria onwudegu
13:51 23 Oct 25
Steve Arnold
19:28 22 Oct 25
Benjamin and Austin from Neese Jones replaced my upstairs furnace , installed 2 new thermostats (N/C), and repaired my dryer vent. They were extremely professional and knowledgeable and polite. I felt completely comfortable dealing with them. The pricing was fair and less than I expected. They reviewed everything with my wife and me thoroughly. They represent their company well. I highly recommend their service.
Linda Grizzle
16:23 22 Oct 25
I have had exceptionally great service with everyone from Neese Heating and Air. A few years ago I had to get a new a/c. This year I received the bad news that I needed a new heating unit (I knew it was coming, but was trying to put it off as long as I could). Shawn came out for the yearly heating unit check. He explained that my unit was in such bad shape that I was risking carbon monoxide poisoning. He took photos to show the extent of the damage. He put me in touch with Joey to get the pricing of the four packages they offered and provided financing options. Today Angel and his crew installed the new heating unit. Everyone from Neese that has come to my home have been professional, courteous and knowledgeable.
Lewis Reid
15:26 22 Oct 25
Thomas Fluent
14:44 22 Oct 25
Brendan was responsive, knowledgeable and handled the service item in a timely and professional fashion. I’ve had a solid relationship with Nees-Jones and their technicians for many years.
Sally Geraci
13:56 22 Oct 25
Always on time, careful with our home and professional. They have been in our home 2x a year for 18 years now. Totally happy with this company.
Peggy Myers
13:51 22 Oct 25
Called with a heating issue. NJ arranged for tech. Billy called to let me know he was on his way. Fixed the issue in less than 30 minutes. No charge, under maintenance contract. Stellar service, nice people.
barb mclean
20:49 21 Oct 25
Brendan did our semi-annual maintenance on our 2 furnaces and heatpump. He took his time and did a thorough job. Most pleased with his work. He replaced a capacitor that needed done, otherwise everything looked good.
Todd Buechter
16:17 21 Oct 25
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6857 Shiloh Rd E
Alpharetta, GA 30005

 

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