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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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      • Acworth, GA
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Ductless Systems

Going Ductless? What to Look for in a Ductless Heat Pump System

Ductless heat pumps have long been popular in Europe and Asia as a simple and energy efficient way to keep homes comfortable. Like conventional ducted heat pump systems; they’re highly efficient. Ductless heat pumps go one step further, though. Their ability to warm and cool without the need for ducts makes them easier and cheaper to install than ducted systems.

Ductless heat pumps can handle both chilly winter nights and blazing summer days. They work especially well for the hot, humid summers of Alpharetta and other parts of North Central Georgia. They don’t require construction for duct installation; and they also provide a damage-free way to equip our area’s historical homes with state-of-the-art heating and cooling.

That lack of ductwork is part of what makes these systems so efficient. There are no duct leaks or design flaws to drop the overall efficiency of your heating and cooling system.

Many models of ductless heat pumps are available from a number of manufactures. As with any other heating or cooling system, quality and efficiency vary widely. Lifespan and features are important; but efficiency is the first thing you’ll want to consider when you’re checking out the systems on the market.

Several ratings and industry-wide standards are available to help you compare efficiency between different models. They use independently verified information rather than the manufacturer’s marketing material. There are four main ratings you’ll want to look at:

  • HSPF
  • SEER
  • Energy Star Standards
  • CEE High-Efficiency Specification

Heating Seasonal Performance Factor (HSPF)

As the name implies, HSPF indicates a system’s heating efficiency over the heating season. The rating is used for both conventional ducted systems as well as for ductless systems. It’s calculated by dividing the amount of heat the system puts out over the season; by the amount of electricity used to produce that heat. In this way, it’s a little like “miles per gallon” for your car.

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HSPF calculated through testing in accordance with AHRI 210/240 standards. The heat output and also the energy input are averaged out over the whole heating season. This accounts for the system’s efficiency on mild fall days; when efficiency isn’t difficult to achieve, as well as on the coldest winter days; when efficiency is more of a challenge. Because of this, HSPF gives you a reasonable idea of how efficient the system is under real-life conditions. Not just in a testing laboratory.

A higher HSPF indicates a more efficient system. The minimum HSPF set by the Department of Energy (DOE) is 7.7; but for greater energy savings look for a system with an HSPF of 8 or higher. An HSPF of 8.2 or higher is considered high efficiency, but ductless systems with HSPFs of 9 and 10 are also available.

Seasonal Energy Efficiency Ratio (SEER)

Because heat pumps cool as well as heat, they have a rating for their cooling efficiency. The SEER is that rating. It’s the same rating you’ll find on air conditioning systems. Similarly to HSPF, SEER is calculated by dividing the cooling power the system provides by the amount of electricity needed to provide it.

A higher SEER means a more efficient system. According to current regulations, heat pumps and A/Cs must achieve a SEER of at least 13, although systems with SEERs ranging into the mid-20s are also available.

SEER is averaged over the season, but it’s accuracy is limited by the fact that it’s based on a constant outdoor temperature of 82 degrees, an indoor temperature of 80 degrees, and an indoor humidity of 50 percent. Needless to say, for some areas, such as Atlanta and Alpharetta, these parameters are unrealistic. Our summer temperatures and humidity levels often rise much higher, potentially lowering the efficiency of our ductless heating and cooling systems. Despite it’s imperfections, though, a system’s SEER is still worth considering.

Previously, AC and heat pump systems were given only an EER (energy efficiency rating, minus the seasonal averaging). EER is still used today alongside the SEER. EER measures only steady state efficiency under constant operating conditions of 80 degrees indoors and 95 degrees outdoors.

This rating, too, has it’s problems. EER doesn’t account for variations in the time different systems take to reach peak efficiency and it inaccurately assumes the system will be running constantly in 95 degree weather. These days, EER is important primarily for commercial systems, but not so much for residential ones.

Energy Star Standards

One of the simplest ways to find ductless heat pumps with above-average efficiency is to look for the Energy Star logo. Energy Star is a program managed by the U.S. Environmental Protection Agency (EPA) to qualify high-efficiency appliances in a wide variety of categories.

Ductless heat pumps can qualify for the Energy Star logo under the specifications for central air conditioning (CAC) and heat pumps. For this, a split system heat pump will need an HSPF of 8.2 or higher, a SEER of 14.5 or higher, and an EER of 12 or higher. Systems that meet these requirements are around 9 percent more efficient than models that aren’t Energy Star-qualified. For even greater savings, though, ductless heat pumps with HSPFs of 11 or higher and SEERs of 21 or higher are worth considering.

CEE High-Efficiency Specifications

The Consortium for Energy Efficiency, or CEE, is a group of U.S. and Canadian energy efficiency program administrators who have joined forces to help manufacturers, trade union leaders, and government administrators optimize the benefits of current efficiency programs.

Most states and Canadian provinces have laws and guidelines for energy efficiency, but those affected don’t always make the best use of them. The CEE identifies and promotes opportunities for greater energy savings based on those laws and guidelines. The ultimate goal of the consortium is to promote the production of energy efficient products and make them available to more people.

Although the CEE doesn’t promote individual products or manufacturers, it does set standards for high-efficiency equipment. These standards, called the CEE High-Efficiency Specifications are provided for two levels of efficiency.

Tier 1 of the CEE High-Efficiency Specifications for split heat pumps requires the same HSPF, SEER, and EER as the Energy Star standards require. Tier 2 requires a split heat pump to have an HSPF of 15 or greater, a SEER of 12.5 or greater, and an EER of 8.5 or greater.

The CEEs Directory of Energy Efficient HVAC Equipment gives you an easy way to find ductless heat pumps and other products that meet these requirements.

What Else to Look For in a Ductless Heat Pump

Beyond efficiency, there are a few other aspects to check out when shopping for a ductless heat pump:

  • Two-stage operation — Two-stage heat pumps are able to run at reduced capacity when your heating or cooling demand is low. This saves energy compared to one-stage systems that can run only at full capacity.
  • Scroll compressor — An advancement over the conventional reciprocating compressor, scroll compressors aren’t just more energy efficient, they’re also quieter and longer lasting.
  • Durable outdoor unit — A galvanized steel, enamel-painted exterior helps your outdoor unit stand up to the elements.

For professional guidance on finding a ductless system that will keep your home comfortable year round, talk with us at Neese Heating, AC & Plumbing. We provide reliable heating and cooling services throughout Alpharetta, North Metro Atlanta, and elsewhere around Cobb County and North Fulton County. Contact us today.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating, AC & Plumbing?

#1 HVAC Cumming, GA Company

Best Heating and Air Alpharetta

Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

HVAC Alpharetta Experts

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Best Air Condition Repair Canton, GA

#1 Alpharetta HVAC Repair Company

Best Air Conditioning Repair Smyrna, GA Choice

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HVAC Services Alpharetta GA
Google Rating
4.9
Based on 1888 reviews
Neese Heating, AC and Plumbing Conditioning Inc.
Neese Heating, AC and Plumbing Conditioning Inc.
4.9
Jordon Preston
17:13 31 Dec 25
Prompt, and great customer service. Jeff is especially friendly.
Scott Allen
16:05 31 Dec 25
Met with Brandon, serviced our Heating units. Very thorough and professional as always.
Eddie Karnes
16:01 31 Dec 25
Jeff was prompt, thorough and explained everything that was wrong and wasn't wrong with my furnace.Thanks for being a valuable business!
Mike
14:34 31 Dec 25
So far so good quick straight to the point no fear mongering for an up sale will use again.
Gary Adams
13:58 31 Dec 25
Heather Brown
20:42 30 Dec 25
We will only use Neese for commercial and residential services. They do a great job and they aren’t trying to steal your wallet. Great customer service.Always 💯 satisfied!
Indyasia Fowler
19:13 30 Dec 25
Excellent service.
taryn shultz
16:00 30 Dec 25
Honest, not trying to upsell stuff you don’t need. Tristan is the best.
Dan Bishop
14:36 30 Dec 25
We had our heat pump fail over Christmas. Called Friday morning and their tech Billy was out before noon. He diagnosed it as a breaker problem, drove 30 minutes to Jasper to get a replacement breaker and 30 minutes back to install. I consider that great service. Was it reasonably pricey? A bit but well worth it for great and very timely service.
Dave VanHorn
00:40 30 Dec 25
Robert Maddux
20:26 29 Dec 25
Brooke Malone
19:31 29 Dec 25
John King
19:06 29 Dec 25
Barry
18:04 29 Dec 25
Patti Kennedy
15:27 29 Dec 25
The technician called ahead to let us know what time he would arrive. After inspecting the unit he explained the condition and took pictures to support his findings. He was extremely knowledgeable, professional and courteous.
Emily Bair
22:33 27 Dec 25
The repairman came right on time and fixed the HVAC quickly! Very happy.
Victor Wasilov
14:18 25 Dec 25
Excellent service. We have been with them for years.
Mike Hall
23:28 24 Dec 25
Today I had a great experience with the technician Jeremy. He was very knowledgeable and took his time explaining things to me in detail of what he was doing. I would most definitely recommend this company and Jeremy to family and friends.
Sandra Chaney
18:11 24 Dec 25
Russell was very professional and helpful.I’ve been with Neese Jones.since 2005. They are always courteous and efficient.
Joe keith
20:37 23 Dec 25
I’m been using Neese for 25 years for all my heating and air conditioning equipment requirements. They have excellent technical training and great technicians. They have very little turnover so you see the same technicians year after year. I highly recommend them for all your heating and air conditioning needs.The technician today, went far beyond what is required Jeremy did an excellent job.
Anil Khatod
20:11 23 Dec 25
Knowledgeable and pleasant tech- Rusty Satterfield.
Randy Maddox
18:46 23 Dec 25
In the last 2 years we had then replace our 22 year old units. Great service!
Tommy Gowens
16:38 23 Dec 25
I’ve used Neese Jones for almost 20 years. They installed our HVAC units and have maintained them since. They are honest, reliable and reasonable. Highly rexommended.
Kim Smith
02:06 23 Dec 25
Great technical expertise! Consistently great over several years. We highly recommend Neese!
Eric Brown
22:33 22 Dec 25
Fantastic service and price! The crew was extremely professional and helpful. I highly recommend Neese Cooling and Heating.
lynn cole
22:21 22 Dec 25
Jeremy is the best! He knows what he is doing . He is also a nice person. and we’re so glad to have him helping us. He is our preferred and requested technician ! Thanks for sending him Neese Jones👌
ChrisC C
20:00 22 Dec 25
Again great service. Thank you!
DebraK Johnson
17:15 20 Dec 25
We've used them for 15 years now for seasonal checkups, filter replacements, and repairs. Every service tech has been professional, clean and knowledgeable. We appreciate the quality of Neese Jones from the bottom to the top.
Joann Matijasich
15:25 20 Dec 25
Ric LaCivita
19:17 19 Dec 25
This is a rental unit and we had a problem with cool air circulation. Neese-Jones got someone out the same day to diagnose and handle the problem. Very professional with communicating their arrival time, diagnosing the problem and offering a quick solution. Always professional and that's why our family has been a loyal customer for 10 years.
Eugene Hirsh
17:30 18 Dec 25
Sean O'Shaughnessy
17:08 18 Dec 25
Long time user of their service, recommend them! Another thorough and professional spring tune -up!
Thomas Miller
13:48 18 Dec 25
The annual maintenance on the Air Conditioner was excellent, Axil came and explained everything to me and went to work. After he was finished he came and walk me through everything he had done on my systems. Thanks for great service
Tom Brunner
20:16 17 Dec 25
For twenty years Neese Jones has serviced our home units and the quality of service and personnel only get better. So glad to have a home vendor that is honest, consistent and has earned a permanent call from our family. Keith is an exceptional tech and customer relations tradesman.
Garth
13:47 17 Dec 25
This company is highly professional, on time, keeps communication open and extremely satisfied with their customer services.
Govindagouda Patil
16:08 16 Dec 25
I highly satisfied with the job David Cope as he solved my HVAC heating issue which used to stop working during freezing temparature. I highly recommned Neese Heating & Air Conditioning they do the Greate Job.
Jim Manley
15:31 16 Dec 25
ALAN SABEL
14:35 16 Dec 25
On time and professional
Todd Manion
13:23 16 Dec 25
The Technician Mike Torney showed up on time and was courteous and knowledgeable. He did great work and everything is working as it should now. I would highly recommend Neese.
Carl Kearns
21:14 15 Dec 25
I thought I was going to have to replace my system. My sales person Hunter Wingfield came out and told me that my unit was not that old so we rescheduled a service call. The service tech That came was Zach. He said I didn't need a system, but it was overfilled with refrigerant. All around a five star experience.
William Thompson
17:42 15 Dec 25
Larry Hutton
19:41 13 Dec 25
As always, very professional, exceptional work!
Bob Heazel
22:27 12 Dec 25
Got off a community boiler and installed individual HVAC last year.NEESE, who I have been using for years, did the work.Rick Harris salesman did a good job of explaining and setting expectations.Kyle, crew manager, and Armando exceeded all expectations.Thank you, guys!
Lee Anne Landrum
20:19 12 Dec 25
Harald Sundal
18:59 12 Dec 25
Great service, prompt and professional!
Logan Poteet
18:21 12 Dec 25
Russell was very professional and knowledgeable. Our heat was restored quickly! Would highly recommend!
Jody Tirone
16:59 12 Dec 25
As a realtor, I need a great HVAC company to service my clients especially during the inspection process. Neese always goes above and beyond!! They respond quickly, their technicians are very knowledgeable, and their front office staff amazing! I use them for all of my clients and my personal HVAC needs. I wouldn't think of using anyone else!
Mark Phillips
01:57 12 Dec 25
Brandon B was a great technician. The best customer service and took care in his work, like it was his own home. Excellent work.
Joshua Rogers
16:03 11 Dec 25
I’ve had two separate appointments with Neese and I have been thoroughly impressed. The technicians were very professional, knowledgeable, and kind. They also seem to be extremely trustworthy as well. I don’t think you can go wrong with giving this company a shot.
Laura Trice
15:35 11 Dec 25
Excellent friendly and knowledgeable customer service and technicians! Jeremy is the best.
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6857 Shiloh Rd E
Alpharetta, GA 30005

 

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