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HVAC Services Alpharetta GA

Neese Heating & Air Conditioning, Inc.

Heating & Air Conditioning Services in Alpharetta, GA

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Ductless Systems

Going Ductless? What to Look for in a Ductless Heat Pump System

Ductless heat pumps have long been popular in Europe and Asia as a simple and energy efficient way to keep homes comfortable. Like conventional ducted heat pump systems; they’re highly efficient. Ductless heat pumps go one step further, though. Their ability to warm and cool without the need for ducts makes them easier and cheaper to install than ducted systems.

Ductless heat pumps can handle both chilly winter nights and blazing summer days. They work especially well for the hot, humid summers of Alpharetta and other parts of North Central Georgia. They don’t require construction for duct installation; and they also provide a damage-free way to equip our area’s historical homes with state-of-the-art heating and cooling.

That lack of ductwork is part of what makes these systems so efficient. There are no duct leaks or design flaws to drop the overall efficiency of your heating and cooling system.

Many models of ductless heat pumps are available from a number of manufactures. As with any other heating or cooling system, quality and efficiency vary widely. Lifespan and features are important; but efficiency is the first thing you’ll want to consider when you’re checking out the systems on the market.

Several ratings and industry-wide standards are available to help you compare efficiency between different models. They use independently verified information rather than the manufacturer’s marketing material. There are four main ratings you’ll want to look at:

  • HSPF
  • SEER
  • Energy Star Standards
  • CEE High-Efficiency Specification

Heating Seasonal Performance Factor (HSPF)

As the name implies, HSPF indicates a system’s heating efficiency over the heating season. The rating is used for both conventional ducted systems as well as for ductless systems. It’s calculated by dividing the amount of heat the system puts out over the season; by the amount of electricity used to produce that heat. In this way, it’s a little like “miles per gallon” for your car.

Mother with son laughing in living room

HSPF calculated through testing in accordance with AHRI 210/240 standards. The heat output and also the energy input are averaged out over the whole heating season. This accounts for the system’s efficiency on mild fall days; when efficiency isn’t difficult to achieve, as well as on the coldest winter days; when efficiency is more of a challenge. Because of this, HSPF gives you a reasonable idea of how efficient the system is under real-life conditions. Not just in a testing laboratory.

A higher HSPF indicates a more efficient system. The minimum HSPF set by the Department of Energy (DOE) is 7.7; but for greater energy savings look for a system with an HSPF of 8 or higher. An HSPF of 8.2 or higher is considered high efficiency, but ductless systems with HSPFs of 9 and 10 are also available.

Seasonal Energy Efficiency Ratio (SEER)

Because heat pumps cool as well as heat, they have a rating for their cooling efficiency. The SEER is that rating. It’s the same rating you’ll find on air conditioning systems. Similarly to HSPF, SEER is calculated by dividing the cooling power the system provides by the amount of electricity needed to provide it.

A higher SEER means a more efficient system. According to current regulations, heat pumps and A/Cs must achieve a SEER of at least 13, although systems with SEERs ranging into the mid-20s are also available.

SEER is averaged over the season, but it’s accuracy is limited by the fact that it’s based on a constant outdoor temperature of 82 degrees, an indoor temperature of 80 degrees, and an indoor humidity of 50 percent. Needless to say, for some areas, such as Atlanta and Alpharetta, these parameters are unrealistic. Our summer temperatures and humidity levels often rise much higher, potentially lowering the efficiency of our ductless heating and cooling systems. Despite it’s imperfections, though, a system’s SEER is still worth considering.

Ductless Systems Alpharetta GA

Previously, AC and heat pump systems were given only an EER (energy efficiency rating, minus the seasonal averaging). EER is still used today alongside the SEER. EER measures only steady state efficiency under constant operating conditions of 80 degrees indoors and 95 degrees outdoors.

This rating, too, has it’s problems. EER doesn’t account for variations in the time different systems take to reach peak efficiency and it inaccurately assumes the system will be running constantly in 95 degree weather. These days, EER is important primarily for commercial systems, but not so much for residential ones.

Energy Star Standards

One of the simplest ways to find ductless heat pumps with above-average efficiency is to look for the Energy Star logo. Energy Star is a program managed by the U.S. Environmental Protection Agency (EPA) to qualify high-efficiency appliances in a wide variety of categories.

Ductless heat pumps can qualify for the Energy Star logo under the specifications for central air conditioning (CAC) and heat pumps. For this, a split system heat pump will need an HSPF of 8.2 or higher, a SEER of 14.5 or higher, and an EER of 12 or higher. Systems that meet these requirements are around 9 percent more efficient than models that aren’t Energy Star-qualified. For even greater savings, though, ductless heat pumps with HSPFs of 11 or higher and SEERs of 21 or higher are worth considering.

CEE High-Efficiency Specifications

The Consortium for Energy Efficiency, or CEE, is a group of U.S. and Canadian energy efficiency program administrators who have joined forces to help manufacturers, trade union leaders, and government administrators optimize the benefits of current efficiency programs.

Most states and Canadian provinces have laws and guidelines for energy efficiency, but those affected don’t always make the best use of them. The CEE identifies and promotes opportunities for greater energy savings based on those laws and guidelines. The ultimate goal of the consortium is to promote the production of energy efficient products and make them available to more people.

Although the CEE doesn’t promote individual products or manufacturers, it does set standards for high-efficiency equipment. These standards, called the CEE High-Efficiency Specifications are provided for two levels of efficiency.

Tier 1 of the CEE High-Efficiency Specifications for split heat pumps requires the same HSPF, SEER, and EER as the Energy Star standards require. Tier 2 requires a split heat pump to have an HSPF of 15 or greater, a SEER of 12.5 or greater, and an EER of 8.5 or greater.

The CEEs Directory of Energy Efficient HVAC Equipment gives you an easy way to find ductless heat pumps and other products that meet these requirements.

What Else to Look For in a Ductless Heat Pump

Beyond efficiency, there are a few other aspects to check out when shopping for a ductless heat pump:

  • Two-stage operation — Two-stage heat pumps are able to run at reduced capacity when your heating or cooling demand is low. This saves energy compared to one-stage systems that can run only at full capacity.
  • Scroll compressor — An advancement over the conventional reciprocating compressor, scroll compressors aren’t just more energy efficient, they’re also quieter and longer lasting.
  • Durable outdoor unit — A galvanized steel, enamel-painted exterior helps your outdoor unit stand up to the elements.
Ductless Systems Alpharetta GA

For professional guidance on finding a ductless system that will keep your home comfortable year round, talk with us at Neese Heating & Air Conditioning, Inc. We provide reliable heating and cooling services throughout Alpharetta, North Metro Atlanta, and elsewhere around Cobb County and North Fulton County. Contact us today.

Learn More About Our Other Services:

  • HVAC Service
  • AC and Heating Installation
  • Heating and AC Repair
  • AC and Heating Financing
  • HVAC Service Agreements
  • Indoor Air Quality
  • Home Energy Audits
  • Water Heater Installation

Learn More About Our Service Area:

Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

Why Choose Neese Heating & Air Conditioning, Inc.?

#1 HVAC Cumming, GA Company

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Expert Air Conditioning Alpharetta Services

Top Rated Air Conditioning Repair Alpharetta, GA

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HVAC Services Alpharetta GA

6857 Shiloh Rd E
Alpharetta, GA 30005

Google Rating
4.9
Based on 1516 reviews
Neese Heating & Air Conditioning Inc.
Neese Heating & Air Conditioning Inc.
4.9
Cristobal Delgado
00:27 11 May 25
Very good service
James Crudup
14:03 10 May 25
Over the years we have relied on Neese Jones to provide all of our HVAC needs, and their quality of service, scheduling, punctuality and pricing have been outstanding. It is a great comfort to know that Neese Jones is available to us for both seasonal check-ups and equipment replacements when needed. They carry the highest quality products, and their technicians are highly trained, responsible and cordial.
Scott Evans
18:22 09 May 25
Jonathan Bennett
15:12 09 May 25
Been using Neese for several years. Always communicative and thorough with their inspections. Highly recommend.
Peter Elliott
13:25 09 May 25
Keith Lumpkin, our sales person, and the following installation team were all exceptional. Each was professional, efficient, and impressive in all regards.
Carol Thalimer
21:48 08 May 25
Tech was on time, performed service quickly and professionally
Karen Riccetti
21:29 08 May 25
Mike does a fantastic and thorough job!
nina smith
17:00 08 May 25
excellent service,Polite, efficient, and on time.Very professional and explain everything regarding my AC problem
Thomas Miller
20:22 07 May 25
The annual maintenance on the Air Conditioner was excellent, Zach came and explained everything to me and went to work. After he was finished he came and walk me through everything he had done on my systems. Thanks for great service
Melissa Morrow
21:17 05 May 25
Gay Berardi
15:32 03 May 25
We were very happy with the service to our HVAC system that Tristan provided. He came out quickly on a weekend within a couple hours of our call. Will definitely use again and highly recommend.
Mary Ann Farrow
10:54 03 May 25
We have used Neese Jones for 20 years, always excellent, dependable crew.We are never disappointed when we have to have service calls.A highly recommend this company.Yesterday, which ended up being very hot we had a new HVAC SYSTEM INSTALLED IN OUR ATTIC. THE CREW WAS AMAZING. THEY ARRIVED EARLY AND WORKED HARD UNTIL THE EVENING. IT WAS A HUGE JOB. THEY CAME PREPARED AND TACKLED IT. OUTSTANDING!!
Vinny A
18:54 02 May 25
*****2025 Spring Update*****Neese Heating and Air was back at it today for my annual spring maintenance tune-up and service. You just can beat the quality service from Neese H & A, especially from Mike Torney our service tech. Just as he was getting into cleaning the outdoor units the skies opened up. Working between the rain drops Mike forged on and got the job done. To top things off the power went out for about 5 minutes. But all was good. Dedication, knowledge, and efficiency are the hallmarks of great people who are at the heart of a great company. We're set until our winter service.*****2024 Fall Update*****It was time for the Fall/Winter service check and units still going strong. Can't say enough good things about Neese Heating and Air and their servce team, especially Mike Tourney. He's the best and besides servicing our units he takes care of our daughter and SIL's home. We're all set for a warm home this winter. Neese H&A is the best.*****2024 Update***** Annual Spring/Summer maintenance tune-up and service. After 30 years our units are still going strong. Hopefully another year of saving some big bucks, though eventually we will need to replace them, but no need now. I can't say enough good things about our service tech Mike Tourney and the staff at Neese Heating and Air. In today's world, customer service seems to be a disaster, but at Neese Heating and Air, this is what makes them stand apart from the rest. Exceptional quality, service, and friendly folks.****2023 Posting**** Annuall Fall/Winter maintenance check-up and service. All good, on-time, exceptional service and tech support with Neese-Jones.****2023 Posting**** Annual Spring/Summer maintenance check-up and service. Units still going strong. Nothing has changed about service, integrity, and quality of Neese-Jones. It just keeps getting better.***12/2022 Update*** Completed our winter check-up and all is good. On-time & excellent service.**2022 Update**: Just had our units go through their annual maintenance check-up and service just in time for the summer. Talk about on-time, quality work, and experienced service tech (Mike Torney) who knows our systems and has done a top-notch job for all the years we've been using Neese-Jones. Can't say enough great things about this company and its people.Neese Jones installed my units when we built our home in 1994 and have maintained them for the past 26 years. They are still going strong today, probably because of the excellent care and attention of the service techs at Neese Jones. A special shoutout to Mike Torney who has been our service tech for the majority of these years and has provided nothing but the best service one can expect. Kudos to the Neese Jones team for their equipment and service quality, knowledge, and responsiveness especially during these crazy times. We appreciated the extra cautions taken to ensure social distancing and safe practices.
Norman Hypes
22:06 01 May 25
Arrived on time. Was professional and efficient.
Bill Price
21:09 01 May 25
Russ at Neese Heating, AC and Pluming is amazing. I have a Carrier Infinity System, and it is the best. If you need a great AC Company, Neese is the best!
Charles Burns
17:05 01 May 25
Nothing but good things to say! Reasonable prices, prompt and courteous. Whatever they pay Jeremy C. it is not enough, he is an amazing ambassador for the company. Competent, personable and does a great job explaining the issues in detail. What a great experience.
Allen McBrayer
02:34 30 Apr 25
Recommended by a neighbor for yearly maintenance. Called their office to get on their schedule. The lady in the office patiently answered all my questions and gave a thorough explanation of what services would be performed during the visit. They were able to come out, right away and they met all my expectations. They called 30 minutes ahead of time to tell me they were on their way. I signed a maintenance agreement but it’s not required. I highly recommend this company. They even wore shoe covers while inside our home. Thanks Russell and Steven for doing a great job.
Mary Lou Price
23:57 29 Apr 25
Our technician, Mike, is the best ever. He always calls before service, is on time and pays tremendous attention to detail. Would highly recommend!
Pamela
17:15 29 Apr 25
I have used this company for decades and have always been very pleased with their services. I received great service today again.
Suze Raine
13:00 29 Apr 25
great service in a timely manner from the tech (Ervin).
Dana Popovich
20:27 28 Apr 25
I've used Neese for about 6 or 7 years now. Just had the routine maintenance done and it is always great to have the technician here to give me peace of mind. He checked the units outside and in the attic. Was clean, neat, efficient, gave me a great report. Very professional. I have them come twice per year to make sure all is working well. Worth it and they provide great customer service.
Laurent Family
17:41 28 Apr 25
Trevor did an excellent job replacing two toilets at our house. His work was meticulous, he carefully explained details about the project so there were no surprises, and we were charged a very fair price. We trust his services, and we'd gladly call him again for plumbing needs.
Andrew Barron
15:50 28 Apr 25
Quick, professional, and competitively priced. Perfectly addressed our AC unit.
Paige A
15:07 27 Apr 25
I, as well as hundreds, I was told, was without heat this past weekend, as the snow blew in. Neese came out same day. Russell, the technician, was professional, friendly, diagnosed and fixed the problem. I signed up for preventative maintenance with them! I would recommend. They were professional & I really appreciated the same-day service in a great time of need. Didn't feel like he was selling me a maintenance program; it was more of a suggestion. I want them to have my business.
Charles Moomey
13:40 26 Apr 25
Everyone at the company from the office to the field technicians were absolutely fantastic. I had a complex problem and they worked extremely hard to find the optimal solution for my home. I would recommend them to anyone. David the field technical on my case was simply a master of his craft. Amazing in everything from communication to work principles.
Kyung Ra
01:55 26 Apr 25
4/25/25... Today's semiannual HVAC maintenance was another example how well Neese-Jones provides excellent service. The tech was kind & efficient. 6/23/23... HVAC Tech A. and Jordan N., all their HVAC techs & customer service reps are THE Go-To Home Comfort Experts. They made my years (since 2016) of ownership from installation up to semiannual maintenance hassle free. Their solutions lowered my electric & gas consumption thus lowered my utility bills, yet keeping my home cooler and warmer as desired. Exemplary service every time from phone call to appointments. The question of whether I would hire them again... the answer is yes without any hesitation.
Robert Blondeau
19:15 25 Apr 25
I've been a customer for about 10 years and love the service from Neese. The technicians are super nice and always helpful. Highly recommend!
Scott K
18:23 24 Apr 25
Called Neese as our AC was not working. They scheduled same day appointment. John came to our house and knew exactly what was wrong just from me telling him the symptoms. He replaced the part and had us back in service in less than 30 minutes. Speedy, friendly, knowledgeable service. Thanks Neese!
Jan V
15:59 24 Apr 25
Tech was very capable and through
Leroy Fass
14:43 24 Apr 25
excellent job, efficient installation. great staff. thank you very much
Kathleen Reilly
14:11 24 Apr 25
Robin Finley
11:39 24 Apr 25
Pamela ainsworth
19:36 23 Apr 25
Dakota was very professional. Took his time. Shared info, updated notes on my profile and advised me how he turned out the lights in the rooms he was in!!! We love Neece Jones!
Carl Kearns
21:18 22 Apr 25
I thought I was going to have to replace my system. My sales person Hunter Wingfield came out and told me that my unit was not that old so we rescheduled a service call. The service tech That came was Zach. He said I didn't need a system, but it was overfilled with refrigerant. All around a five star experience.
Marie Graham
18:33 22 Apr 25
Update, April 2025 - Jonathan serviced our HVAC systems this week and was very helpful in explaining where our older unit is in its anticipated lifespan and our options from there. Super polite, friendly guy. I always feel comfortable that I am getting good service and good advice from Neese Jones.Update, May 2023 - Zach serviced our HVAC systems last week and recommended two relatively minor fixes (cost-wise, anyway) to keep things working more effectively. He was back out this morning to make those fixes and also installed a thermostat base plate we bought to cover some unpainted/chewed up wall spots while he was here. Super nice, super smart guy. We always appreciate the information and options we get from the service techs. Still highly recommend Neese Jones!Our two, 16 year old water heaters (50 gal, gas) finally broke down and starting leaking everywhere - we noticed this on Sunday evening but it likely happened earlier in the weekend. Called Neese Jones Monday morning at 8:00 and they had the two new units delivered (thanks DJ Mike!) and installed (thanks Mike T and his - unfortunately name unknown - assistant!) that afternoon. Cindy W. in the office was so helpful and friendly. We have used Neese Jones for our HVAC maintenance and installation for almost 10 years and I have never had any complaints. Service is always easy to schedule, technicians are quick but thorough and neat, and always very nice!
Michael Butkus
14:46 22 Apr 25
great service. been using them for many many years
Liz Sills
12:06 22 Apr 25
Neese Heating and Air is always tops. When we purchased an HVAC unit from the company, we also paid for bi annual service, which is inexpensive and well worth the investment! If you buy from them, get the bi annual service so you're covered!
Barry Polis
02:13 22 Apr 25
Neese Heating, AC and Plumbing responded to an AC issue I was having the same day. The technician, Billy, was personable, knowledgeable, and a pleasure to work with. Pricing was reasonable for both the repair, and contract. I was so impressed w/ the service, I bought an on-going maintenance policy w/ Neese.
Dani Kasmarik
20:17 21 Apr 25
Neese Jones is an A-class HVAC. Erving is the best and has such a great and calming personality. He doesn’t try to oversell but rather tells you what your immediate needs are. Simply wonderful organization
Julie Altenbach
19:03 21 Apr 25
Technician came on time and did a great job.
Brad Chapman
10:05 19 Apr 25
Great customer service.
Singing Trucker
19:01 18 Apr 25
Very professional. Clean install. Love it
Gary Alexander
11:33 18 Apr 25
We highly recommend Neese! The professional interactions were a pleasant experience throughout the process. Our AC is now blowing cold air so we are prepared for the Georgia summer. We signed up for the twice a year service plan, which is a deal!
America Ramirez
21:36 17 Apr 25
Prompt and courteous with amazing customer service. They went above and beyond to make sure our family was taken care of and comfortable while we waited for parts to arrive and repairs to be done on our home. Would recommend again and again.
ME W
19:34 17 Apr 25
Mary R
18:42 17 Apr 25
Called a few hvac places and Neese heating returned my call the fastest and Ali had set me up with an appointment right away for that day. Russell the tech was at my house within 2 hours or less. He took a look at it and seen what the problem was right away.Thank you Ali and Russell!Austin came out the next day to replace the part needed and now I have very cold airThank you Austin!
Edward Panconi
18:00 17 Apr 25
Margaret Douglass
16:18 17 Apr 25
This is a great company with competitive pricing. Tristan was very professional, highly knowledgeable and explained every detail. I highly recommend.
Cindy Steckenrider
00:24 17 Apr 25
Professional, thorough and responsive.Techs are knowledgeable and polite. Wow! This team is amazing. 10 stars and more.
Kathy Wedbush
23:10 16 Apr 25
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